Anne Marie Collard
Des Moines
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment to contribute to company success. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously.
Overview
7
7
years of professional experience
Work History
Customer Service Rep
Vapor Flavors
02.2025 - Current
- Assist customers with purchases, product questions, product issues/concerns.
- Stocking product, Inventory checks, Front facing products, money handling, and customer concerns.
Personal Shopper
Instacart
05.2021 - Current
- Shop and deliver groceries/household items/cleaning supplies to customers homes using my personal vehicle.
- Answered any questions the customers have about the service.
Assistant Manager
Dollar Tree
05.2023 - 09.2023
- Assist customers with questions and transactions, count in/out of tills and safe, stock merchandise, help with balloons, completed end of day paperwork, closed the store.
Assistant Manager
Jacksons Food Stores
02.2019 - 10.2020
- Assist customers with questions, purchases, and services.
- Clean, cook food, make coffee, stock the coolers and all other products that we sell in store.
- Stock the coolers of water, energy drinks, tea, soda, etc.
- Fix the car wash when breaks down, clean the lot, and many more tasks.
Education
Diploma -
Odyssey High School At Tyee Educational Complex
SeaTac, WA06-2008
Skills
- Customer service
- Physical/Manual labor
- Multitask orientated
- Inventory management
- Order fulfillment
- Customer relationship management
Activities
- Current, unrestricted, enhanced Washington Driver License
- Great at multitasking, organizing, time management, and physical labor jobs
- Great interpersonal skills.
- 15+ years of customer service skills.
Timeline
Customer Service Rep
Vapor Flavors
02.2025 - Current
Assistant Manager
Dollar Tree
05.2023 - 09.2023
Personal Shopper
Instacart
05.2021 - Current
Assistant Manager
Jacksons Food Stores
02.2019 - 10.2020
Diploma -
Odyssey High School At Tyee Educational Complex