Anne McGrogan
San Rafael,CA
Summary
Service-minded with a wide variety of skills and experience - looking to continue to add value
Overview
50
50
years of professional experience
Work History
Sales Associate
Marin Art & Garden Center
Ross, CA
07.2021 - Current
- Responsible for day-to-day operation of the SHOP.
- Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided customers with background on products and history of MAGC
- Prepared merchandise for sales floor by pricing or tagging.
- Ordered product and replenished items sold
- Reconciled daily sales
- Entered items into Square and Sharepoint for inventory tracking
Wine Educator
Clos Du Val, Duckhorn Vineyards & Silver Oak
Napa, CA
06.2014 - 11.2020
- Scheduled tastings for all callers and greeted guests wanting to enjoy a tasting.
- Educated customers as to details of wine and history and background of wineries.
- Set up wine tastings to bring in business and promote special offerings.
- Scheduled wine educators to host guests for tastings.
- Organized and sold branded merchandise
School Secretary
Holy Cross School
Santa Cruz, CA
07.2012 - 07.2014
- Processed student registrations and withdrawals.
- Answered telephones and greeted visitors and parents to facilitate office operations.
- Documented attendance, grades and test scores to update permanent records.
- Exercised judgment within school policy guidelines to alleviate principal's workload.
Training Consultant
Silicon Valley Companies
San Jose, CA
01.1994 - 01.2012
- Assessed program effectiveness and implemented improvements to increase quality of instruction.
- Consulted with organization management to assess needs and plan improvements.
Flight Attendant
TWA
Kansas City, KS
01.1974 - 05.1989
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Education
Bachelor of Arts - History & English
San Jose State University
San Jose, CA06.1984
Skills
Interpersonal Relations
Sales
Inventory Management
Bookkeeping
Communication
Education
Timeline
Sales Associate
Marin Art & Garden Center
07.2021 - Current
Wine Educator
Clos Du Val, Duckhorn Vineyards & Silver Oak
06.2014 - 11.2020
School Secretary
Holy Cross School
07.2012 - 07.2014
Training Consultant
Silicon Valley Companies
01.1994 - 01.2012
Flight Attendant
TWA
01.1974 - 05.1989
Bachelor of Arts - History & English
San Jose State University