Anne O'Donnell
Sales
Summary
Dynamic leader with comprehensive expertise in orchestrating sales, customer service, and business strategies to achieve significant bottom-line growth in multifaceted retail operations.
Overview
25
25
years of professional experience
Work History
Co-Manager
Hobby Lobby Co
01.2024 - Current
- Supervise store procedures: Execute store processes and procedures to meet or exceed financial goals.
- Drive sales and profitability: Oversee daily store operations, manage inventory, and make key decisions to help the store achieve sales and profitability targets.
- Execute merchandising plans: Implement daily, weekly, and yearly merchandising plans, including the setup of seasonal departments, to maintain visual appeal and drive purchases.
Store Manager
Tractor Supply Co
01.2014 - 01.2024
- Oversee retail operations across 5 stores for 10 years including cross-functional team members, merchandising, process improvements, sales, and inventory control procedures to substantially improve productivity, maximize profits, and minimize loss.
- Deliver hands-on supervision in support of associates on the sales floor and other departments.
- Hold responsibility for P&L management and performance improvements strategies.
- Serve as a key member of the planning committee to develop new programs and set the direction for the company’s accelerated growth strategies.
- Recognized for exceeding sales goals, annual corporate performance objectives, earning fast track advancement through progressively responsible roles in management.
Assistant Store Manager
Sears Holdings, Inc
01.2013 - 01.2014
- Support Store Manager during daily activities, inventory control, sales analysis, and financial reporting.
- Assist in cross-functional team leadership and training to ensure sales associates are trained to deliver key customer service initiatives and carry out corporate policies and retail processes while on the sales floor.
Senior Insurance Specialist
USAA Insurance
01.2008 - 01.2012
- Led complex sales cycles to connect with prospective members and enroll individuals in health, dental, and vision plans.
- Generated revenue by effectively managing and maintaining a $1.5M book of business, coordinating seminars, and conducting individual appointments for new business.
- Delivered sales and marketing strategy to increase plan awareness, maximize profits, and align sales goals with corporate strategies.
Education
Bachelor of Business Administration - Management
Texas A&M San Antonio
San Antonio, TXAssociates - Business Administration
San Antonio College
San Antonio, TXSkills
- Retail Management
- Sales & Marketing Strategy
- Human Resources
- Merchandising
- P&L Accountability
- Employee Development
- Performance Improvement
- Budget Administration
- Customer Service
- Creative Problem Solving
- Inventory Control
- Policy & Procedure Development
Career Highlights
- Reduced inventory shrink 42% - 63% year-over-year as the Area Inventory Manager of 12 stores for 2 years.
- Crushed sales goals by $213K and margin by $496K in 1st year; increased sales by 36% and 28% margin in year 2.
- Exceeded projected six-month sales plan by $102K, earning a promotion to oversee sales teams and improve standards and sales processes at multiple other locations.
- Created and Implemented HR policies and training programs for 20 to 45 associates and management personnel.
- Orchestrated marketing plans, promotional events, and service processes to achieve annual sales growth of 7-10%.
Additional Professional Experience
- Store Manager, Gabriel Brothers Stores, Akron, OH
- Sales Manager/Store Manager, Lowes Stores, Stow, OH
- Store Manager, H.H. Gregg, Inc., Chapel Hill, OH
- Store Manager, Circuit City Stores, Massapequa, NY
Military Experience
Staff Sergeant / E-6, United States Army, Tripler, HI
Timeline
Co-Manager
Hobby Lobby Co
01.2024 - Current
Store Manager
Tractor Supply Co
01.2014 - 01.2024
Assistant Store Manager
Sears Holdings, Inc
01.2013 - 01.2014
Senior Insurance Specialist
USAA Insurance
01.2008 - 01.2012
Bachelor of Business Administration - Management
Texas A&M San Antonio
Associates - Business Administration
San Antonio College
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