Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Anne O'Neill

Retail Sales Associate
White Plains,NY

Summary

Retail sales professional with solid background in delivering exceptional customer service and driving sales in major fashion companies. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.

Work History

Administrative Support, Human Resources

Bloomingdale’s
11.2024 - 01.2025
  • Assisted with onboarding process for new hires for the 2024 Holiday season.
  • Coordinated new hire store orientation, ensured workplace safety and legal compliance awareness courses were reviewed and POS training completed.
  • Enforced dress code policy and ID badges were worn.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Provided retail sales support in various departments to ensure excellent customer service.

Retail Sales Associate

JMcLaughlin
05.2023 - 06.2024
  • Greeted customers and helped with product questions, selections, located items and completed purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Opened and closed store operations.

Jewelry Salesperson

Talisa Jewelry
08.2022 - 04.2023
  • Played a key role in the development of marketing materials for promotional events, contributing to increased foot traffic and sales.
  • Conducted informative presentations for customers on various topics such as diamond grading or gemstone origins.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Opened and closed store operations and other key holder operations in absence of management.
  • Hand-crafted personalized beaded jewelry bracelets for on-line presence.

Retail Sales Associate

Bloomingdale’s, Nordstrom, Lord & Taylor & Saks
White Plains, NY
01.2017 - 06.2021

Education

Bachelor of Science - Psychology

Fordham University
Bronx, NY

Skills

  • Love of Fashion & Styling
  • Customer Engagement
  • Teamwork and Collaboration
  • Problem-Solving
  • Reliability and punctuality
  • Store Opening and Closing
  • POS system operations
  • Flexible Schedule

Accomplishments

25+ years Human Resources Management experience in jewelry & fashion companies. Expert in recruitment, resolving employee relation issues, performance management, health & welfare benefits, policy & procedure development, legal compliance and ADP payroll.

Timeline

Administrative Support, Human Resources

Bloomingdale’s
11.2024 - 01.2025

Retail Sales Associate

JMcLaughlin
05.2023 - 06.2024

Jewelry Salesperson

Talisa Jewelry
08.2022 - 04.2023

Retail Sales Associate

Bloomingdale’s, Nordstrom, Lord & Taylor & Saks
01.2017 - 06.2021

Bachelor of Science - Psychology

Fordham University

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Anne O'NeillRetail Sales Associate