Anne Pepper
Information Professional
West Des Moines,IA
Summary
With a strong background in customer service, I have honed my skills through various desk assignments over the years. Known for a friendly, courteous, and helpful demeanor, consistently delivering exceptional service. Punctuality is a priority, always arriving on time and never leaving early. Eager to discuss further how expertise can contribute to the team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Information Professional
The Graham Group, Inc.
10.2024 - Current
- Company Overview: for MercyOne
- I direct patients to appropriate medical departments on three floors
- I answer and transfer phone calls
- For MercyOne
Cashier and Processor
Many Hands for Haiti
08.2022 - 09.2024
- I hung and priced clothing
- I hung product, I merchandised and interacted with many customers per day
- I enjoyed it
Sales Associate
Goodwill Industries
03.2020 - 07.2022
- I sorted clothing and goods as they came in
- I merchandised
- I stocked the floor
- I opened and closed the store
- I cleaned before closing
Director, Assistant Director, Adult services librarian
06.2014 - 08.2015
- Managing day to day operations: running the circulation desk, providing customer service to people of all ages, reshelving materials, and assuring library's compliance with local ordinances and state laws
Education
Bachelor Of Arts - English
Iowa State University
Ames, IAMaster's degree - Arts in Creative Writing
Iowa State University
Ames, IAMaster's degree - Library Science
University of Indiana Bloomington
Bloomington, INSkills
- Library Services
- Teaching
- Databases
- Research
- Cataloging
- Tutoring
- English
- Merchandising
- Supervising Experience
- Blogging
- Data Entry
- Retail
- Writing Skills
- Medical receptionist
Certification
- Bachelor of Arts
- Master of Arts
- Master of Library Science
Timeline
Information Professional
The Graham Group, Inc.
10.2024 - Current
Cashier and Processor
Many Hands for Haiti
08.2022 - 09.2024
Sales Associate
Goodwill Industries
03.2020 - 07.2022
Director, Assistant Director, Adult services librarian
06.2014 - 08.2015
Bachelor Of Arts - English
Iowa State University
Master's degree - Arts in Creative Writing
Iowa State University
Master's degree - Library Science
University of Indiana Bloomington
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