Anne Sparrow
Summary
Experienced with member engagement and service management. Uses strategic planning to enhance customer experiences and operational efficiency. Track record of effective team coordination and issue resolution.
Overview
6
6
years of professional experience
Work History
Spa Attendant/Spa Coordinator
Woodhouse Day Spa
08.2024 - 12.2024
- Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
- Assisted estheticians and massage therapists in setting up rooms and stations with supplies.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
- Replenished locker room linens, robes and sandals to maintain adequate supplies for guests.
- Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
- Managed laundry duties efficiently keeping sufficient stock of fresh linens available at all times.
- Recommended and sold spa packages and memberships based on client's preferences and needs.
- Assisted in planning special events at the spa such as themed promotions or seasonal celebrations that increased client engagement.
- Addressed guest inquiries and concerns, promoting positive spa experience.
Sales Associate
Victoria's Secret
10.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Co-Lead Preschool Teacher
The Playschool at Legacy/Saxony
09.2020 - 06.2022
- Strengthened parent-teacher communication by maintaining open lines of dialogue and providing regular updates on student progress.
- Provided constructive feedback on assignments, helping students understand areas for improvement and encouraging continued growth.
- Contributed to the successful implementation of new curriculum initiatives through collaboration with colleagues and professional development opportunities.
- Enhanced social-emotional learning through age-appropriate activities focused on self-awareness, empathy, and relationship-building skills.
- Enhanced student learning by incorporating hands-on activities and collaborative projects in lesson plans.
- Promoted a positive classroom environment by implementing effective classroom management strategies and fostering strong relationships with students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
BOH Closing Lead
Chick-Fil-A
12.2018 - 02.2022
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Noblesville High School
Noblesville, IN12-2021
Skills
- Guest engagement
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Customer service
- Team leadership
- Conflict resolution
- Performance evaluations
- Documentation and record keeping
- Health and safety
- Inventory Management
Timeline
Spa Attendant/Spa Coordinator
Woodhouse Day Spa
08.2024 - 12.2024
Sales Associate
Victoria's Secret
10.2023 - 02.2024
Co-Lead Preschool Teacher
The Playschool at Legacy/Saxony
09.2020 - 06.2022
BOH Closing Lead
Chick-Fil-A
12.2018 - 02.2022
High School Diploma -
Noblesville High School
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