Ruth Garcia Alas
Las Vegas,NV
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
12
12
years of professional experience
Work History
Spa Attendant
Bellagio Las Vegas
Las Vegas, NV
12.2023 - 03.2024
- Ensured guest satisfaction at Bellagio spa, maintaining high hygiene standards and inventory levels.
- Collaborated with team to create a peaceful environment, addressing guest needs efficiently.
- Managed spa supplies and cleanliness, contributing to a seamless guest experience.
- Fold towel make spa is stocked with towels Provided robs and locker to guest
Leasing Agent
Westcorp Management Group
Las Vegas, NV
03.2016 - 04.2017
- Accepting rent payments, security deposits, and other applicable fees.
- Completing lease applications and assisting with the verification of application information.
- Informing prospective tenants of results.
- Examining properties and informing maintenance staff of issues.
- Inspecting properties when tenants take occupation and vacate.
- Addressing tenants complaints and concerns.
Sales Retail
OLD NAVY
Las Vegas, NV
11.2014 - 03.2015
- Greet customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Answer questions regarding the store and its merchandise.
- Prepare sales slips or sales contracts.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Place special orders or call other stores to find desired items.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Inventory stock and requisition new stock.
- Exchange merchandise for customers and accept returns.
- Clean shelves, counters, and tables.
- Help customers try on or fit merchandise.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Bag or package purchases, and wrap gifts.
Bathroom Attendant
LARRY FLYNT'S CLUB
Las Vegas, NV
12.2013 - 03.2015
- Service, clean, or supply restrooms.
- Gather and empty trash.
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
- Strip, seal, finish, and polish floors.
- Provide guest with cigarettes, Provide guest with hand soap, offer guest candy, lotion, mouthwash, etc.
Hostess
MORELS FRENCH STEAKHOUSE & BISTRO
Las Vegas, NV
11.2011 - 01.2014
- Greet guests and seat them at tables or in waiting areas.
- Provide guests with menus.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Answer telephone calls and respond to inquiries or transfer calls.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Receive and record patrons' dining reservations.
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
- Direct patrons to coatrooms and waiting areas such as lounges.
Hostess Cashier
BUFFALO WILD WINGS
Las Vegas, NV
09.2013 - 12.2013
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Answer telephone calls and respond to inquiries or transfer calls.
- Greet customers entering establishments.
- Greet guests and seat them at tables or in waiting areas.
- Answer customers' questions, and provide information on procedures or policies.
- Provide guests with menus.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Take and prepare to-go orders.
- Operate cash registers to accept payments for food and beverages.
Front of House
MADAME TUSSAUDS
Las Vegas, NV
12.2012 - 02.2013
- Sell and collect admission tickets and passes from patrons at entertainment events.
- Greet patrons attending entertainment events.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Maintain order and ensure adherence to safety rules.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Direct patrons to restrooms, concession stands and telephones.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Search for lost articles or for parents of lost children.
- Count and record number of tickets collected.
- Distribute programs to patrons.
- Work with others to change advertising displays.
- Page individuals wanted at the box office.
Education
High School Diploma -
Career Online Highschool
Las Vegas, NV05.2025
Certification - Hospitality
Smart Horizon Career Online School
Las Vegas, NV03.2025
Skills
- Guest engagement
- Customer service
- Phone and email etiquette
- Sales techniques
- Clear communication
- Team collaboration
- Organized mindset
- Community engagement
- Cash handling
- Relationship building
- Basic mathematics
- Sales proficiency
- Event planning
- Data entry
- Social media engagement
Timeline
Spa Attendant
Bellagio Las Vegas
12.2023 - 03.2024
Leasing Agent
Westcorp Management Group
03.2016 - 04.2017
Sales Retail
OLD NAVY
11.2014 - 03.2015
Bathroom Attendant
LARRY FLYNT'S CLUB
12.2013 - 03.2015
Hostess Cashier
BUFFALO WILD WINGS
09.2013 - 12.2013
Front of House
MADAME TUSSAUDS
12.2012 - 02.2013
Hostess
MORELS FRENCH STEAKHOUSE & BISTRO
11.2011 - 01.2014
High School Diploma -
Career Online Highschool
Certification - Hospitality
Smart Horizon Career Online School