Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anne Stewart

Northbrook

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Worker

Nordstrom Rack
Northbrook
11.2021 - 10.2024
  • Oversaw cash register activities to deliver accurate and efficient processing of customer payments.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
  • Attended training sessions conducted by supervisors regarding new products, services or changes in company policy.
  • Supported other departments within the store when needed during busy periods or shortages in staff.
  • Provided training and support to new staff members.
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.

Server

Covenant Living of Northbrook
Northbrook
06.2018 - 08.2021
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Assisted in training new servers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Stayed informed about daily specials, new menu items, promotions.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Education

High School Diploma -

Glenbrook North High School
Illiopolis, IL
06-2021

Skills

  • Cash register operation
  • Customer service excellence
  • Product expertise
  • Inventory control
  • Visual merchandising strategies
  • Sales support
  • Team collaboration
  • Employee training
  • Problem solving
  • Time management
  • Conflict resolution
  • Attention to detail
  • Communication skills
  • Organizational skills
  • Adaptation to change
  • Store maintenance
  • Reliability and punctuality
  • Problem-solving
  • Professional appearance
  • Patience and empathy
  • Relationship building
  • Hospitality and accommodation
  • Adaptability and resilience
  • Multitasking

Certification

  • Person Centered Elder support certificate from Oakton College

Timeline

Retail Worker

Nordstrom Rack
11.2021 - 10.2024

Server

Covenant Living of Northbrook
06.2018 - 08.2021

High School Diploma -

Glenbrook North High School

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Anne Stewart