Anne Sullivan
Spring Lake,NJ
Summary
Banking Center Supervisor experienced in review, auditing and reporting. Well-versed in Product knowledge, operations, and sales goals. Meticulous, conscientious and methodical in approach.
Overview
25
25
years of professional experience
Work History
Banking Center Supervisor
Provident Bank
Manasquan, NJ
04.1999 - Current
- Currently oversee staff scheduling processes, ensuring proper coverage during peak banking hours to maintain optimal customer service levels and meet clients'' diverse financial needs effectively.
- Enhanced customer satisfaction by resolving banking issues and providing personalized financial guidance.
- Adhered to established security procedures and reported potential fraud or safety violations
- Contributed to the bank''s overall growth strategy by identifying new business opportunities
- Established positive work environment through collaborative leadership style that supported professional development opportunities for staff members.
- Past 2 audits by ROO have met the highest criteria -Satisfactory
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor Degree - Paralegal Studies
Brookdale Community College
Lincroft, NJSkills
- Relationship Building
- Cash Handling
- Team Leadership
- Decision-Making
- Building Customer Loyalty
- Product and Service Sales
- Customer interaction
- Good Telephone Etiquette
Timeline
Banking Center Supervisor
Provident Bank
04.1999 - Current
Bachelor Degree - Paralegal Studies
Brookdale Community College