Anne Sullivan
Spring Lake,NJ
Summary
Banking Center Supervisor experienced in review, auditing and reporting. Well-versed in Product knowledge, operations, and sales goals. Meticulous, conscientious and methodical in approach.
Overview
25
25
years of professional experience
Work History
Banking Center Supervisor
Provident Bank
04.1999 - Current
- Currently oversee staff scheduling processes, ensuring proper coverage during peak banking hours to maintain optimal customer service levels and meet clients'' diverse financial needs effectively.
- Enhanced customer satisfaction by resolving banking issues and providing personalized financial guidance.
- Adhered to established security procedures and reported potential fraud or safety violations
- Contributed to the bank''s overall growth strategy by identifying new business opportunities
- Established positive work environment through collaborative leadership style that supported professional development opportunities for staff members.
- Past 2 audits by ROO have met the highest criteria -Satisfactory
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor Degree - Paralegal Studies
Brookdale Community College
Lincroft, NJSkills
- Relationship Building
- Cash Handling
- Team Leadership
- Decision-Making
- Building Customer Loyalty
- Product and Service Sales
- Customer interaction
- Good Telephone Etiquette
Timeline
Banking Center Supervisor
Provident Bank
04.1999 - Current
Bachelor Degree - Paralegal Studies
Brookdale Community College