Anne-Witnide PETIT-VAL
Kissimmee,FL
Summary
Put my knowledge, attitude, and skills at the disposal of a dynamic company that can use them rightly and optimize them for work.
Overview
7
7
years of professional experience
Work History
Financial Representative
Primerica
09.2024 - Current
- Built strong relationships with clients through transparent communication and trust-building activities.
- Increased client satisfaction by providing comprehensive financial advice and personalized solutions.
- Managed finances and overall business direction through solutions-oriented problem-solving.
- Developed strong relationships with clients through consistent communication and excellent service.
- Met with customers to assess needs, financial status, and eligibility.
Training Consultant
Vacation Tours
09.2023 - 04.2024
- Improved student performance by defining clear goals and communicating performance metrics.
- Coordinated logistics of and delivering training to up to 40 personnel.
Customer Service Manager
Chatelain Cargo Services
11.2017 - 01.2022
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
High School Diploma -
Lycee Jacques 1er
Croix Des Bouquets, Haiti07-2015
Skills
- Available immediately
- Good interpersonal relationship
- Strong learning ability
- Teamwork skills
- Motivation and confidence
- Creative thinking
- Emotion management
- Flexibility and adaptation
Certificates & Diplomas
- Passenger Service Agent and Travel Agent, Vacation Tours
- Secretary and office automation, Hirondelle
- Tourism Program Planning, ADAVIT
- Entrepreneurship / Being an Entrepreneur, ADAVIT
Personal Information
Date of Birth: 12/30/94
Languages
English
Professional Working
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Financial Representative
Primerica
09.2024 - Current
Training Consultant
Vacation Tours
09.2023 - 04.2024
Customer Service Manager
Chatelain Cargo Services
11.2017 - 01.2022
High School Diploma -
Lycee Jacques 1er