Annel Slattery
EDEN PRAIRIE,MN
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Nanny
Private Care
09.2020 - 05.2024
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Receptionist
6smith Restaurant
10.2019 - 05.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
COSTUMER SERVICE
DAKOTA JUNCTION
06.2018 - 10.2019
- Enhanced store reputation through exceptional customer service and friendly interactions.
- Enhanced guest satisfaction by providing personalized and efficient customer service.
- Provided exceptional customer service, addressing costumer inquiries professionally and compassionately.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Manufacturing Production Associate
ABBOTT LABORATORIES PHILIPPINES
01.2011 - 05.2013
- Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
- Made sure that products were produced on time and are of good quality.
- Inspected final products to assess compliance with quality standards and established tolerances.
Education
Associate of Science - Dental Hygiene
Normandale Community College
Minneapolis, MN 09.2023 - Current
No Degree - FOOD AND SERVICE MANAGEMENT
VALENZUELA POLYTHECNIC COLLEGE
PHILIPPINES 06.2011 - 05.2013
Skills
- Customer service
- Food safety
- Effective communication
- Time management
- Problem solving
- Friendly
- Reliability and trustworthiness
- Approachable
- Schedule management
- Emotionally supportive
- Active listener
- Meal preparation
- Safety awareness
- Bilingual in Filipino/English
- First aid and CPR certified
Timeline
Associate of Science - Dental Hygiene
Normandale Community College
09.2023 - Current
Nanny
Private Care
09.2020 - 05.2024
Receptionist
6smith Restaurant
10.2019 - 05.2020
COSTUMER SERVICE
DAKOTA JUNCTION
06.2018 - 10.2019
No Degree - FOOD AND SERVICE MANAGEMENT
VALENZUELA POLYTHECNIC COLLEGE
06.2011 - 05.2013
Manufacturing Production Associate
ABBOTT LABORATORIES PHILIPPINES
01.2011 - 05.2013
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