Annel Caba
Miami,FL
Summary
Detail-oriented individual with excellent communication and patient management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
13
13
years of professional experience
Work History
Care Coach
Baptist Health South Florida
06.2020 - Current
- Collaborated with multidisciplinary teams to provide comprehensive patient care, resulting in improved treatment plans for Breast Imaging.
- Educated patients on biopsy procedures, addressing concerns and answering questions to alleviate anxiety pre and post biopsy.
- Contributed to departmental growth by participating in continuous development projects.
- Assisting in educating patients with diagnostic results and collaborating in next steps.
- Maximizing coverage among multiple staff members to ensure the department needs are met.
Imaging Scheduler
Baptist Health South Florida South Florida
03.2017 - 06.2020
- Enhanced patient experience by efficiently scheduling imaging appointments.
- Provided excellent customer service, addressing patient concerns and answering questions regarding imaging procedures.
- Participated in continuous improvement initiatives within the department, resulting in streamlined processes and being transferred exclusively to Breast Imaging Scheduling.
- Handled high call volume in a fast-paced environment, prioritizing tasks effectively to meet tight deadlines.
- Contributed to quality assurance efforts by verifying accuracy of patient information in the database system.
Dietary Assistant
Baptist Health South Florida
08.2011 - 02.2017
- Assisted dietitians with conducting nutrition assessments by collecting relevant data from patients'' medical records or interviews when needed.
- Exhibited adaptability by adjusting to changes in daily responsibilities or patient needs, ensuring seamless operations within the dietary department.
- Enhanced team efficiency through effective communication with kitchen staff, dietitians, and nursing personnel.
- Ensured food safety standards were met by adhering to proper storage, handling, and sanitation procedures.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Miami09.2014
Associate of Science -
Miami Dade College
Miami, United States05.2011
Skills
- Team collaboration abilities
- Time Management
- Project management abilities
- Patient Care Coordination
Timeline
Care Coach
Baptist Health South Florida
06.2020 - Current
Imaging Scheduler
Baptist Health South Florida South Florida
03.2017 - 06.2020
Dietary Assistant
Baptist Health South Florida
08.2011 - 02.2017
Bachelor of Science - Nursing
Chamberlain College of Nursing
Associate of Science -
Miami Dade College