TIFFANY BANASZKIEWICZ
Tomah,WI
Summary
Compassionate and driven professional with expertise in advocacy, peer support, and case management. Proven ability to efficiently complete tasks on time, whether working independently or collaboratively within a team. Extensive background in customer service, accounting, office administration, and data entry, showcasing a diverse skill set ready to contribute effectively in various work environments.
Overview
4
4
years of professional experience
Work History
Care Coach
Humana
Wisconsin
01.2024 - Current
- Improved member well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Maintained regular contact with members by calling and visiting member homes.
- Collaborated with multidisciplinary teams to provide comprehensive support for members.
- Educated members on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between members and providers through consistent follow-ups and progress updates.
- Advocated for clients to assure respected rights and wishes.
Certified Peer Support Specialist
Next Steps for Change
Tomah, WI, USA
10.2021 - 07.2023
- Provide a strength-based assessment of an individual's abilities, strengths, and needs from a recovery-based perspective.
- Advocate for incarcerated participant needs, provide outside resources for release, and resolve any roadblocks.
- Narcan Trained.
Case Care Manager
Families First of Monroe County
Tomah, WI, USA
01.2021 - 04.2022
- Participated in determination of organizational policies regarding such issues as participant eligibility, program requirements and program benefits.
- Established and maintained relationships with other community agencies and organizations to meet community needs and avoid duplication of services.
- Involved in fundraising activities and public relations materials including social media platforms.
Education
Bachelor Of Science (B.S.) - Psychology
University of Wisconsin-Green Bay
Green Bay, WI08.2023
Associate In Applied Science (A.A.S.) - Human Services
Western Wisconsin Technical College
Tomah, WI04.2021
Skills
- Conflict Resolution
- Management
- Communication
- Adaptability
- Microsoft Office
- Crisis Intervention
- Goal Setting
- Client advocacy
- Multidisciplinary team collaboration
- Case management
Timeline
Care Coach
Humana
01.2024 - Current
Certified Peer Support Specialist
Next Steps for Change
10.2021 - 07.2023
Case Care Manager
Families First of Monroe County
01.2021 - 04.2022
Bachelor Of Science (B.S.) - Psychology
University of Wisconsin-Green Bay
Associate In Applied Science (A.A.S.) - Human Services
Western Wisconsin Technical College