Anne Shepherd
Spotsylvania,VA
Summary
Proficient Transportation Planner with solid background in strategic planning and project coordination. Successfully managed multiple projects, cross country and locally ensuring timely delivery and resource optimization. Demonstrated analytical and problem-solving skills to enhance operational efficiency and team collaboration.
Overview
13
13
years of professional experience
Work History
Heavy Haul Planner
Confidential
VA
10.2018 - Current
- Managed daily operations for a fleet of over 60 trucks, ensuring efficiency and compliance.
- Evaluated monthly profit and loss figures to identify financial trends.
- Achieved compliance with IRP and IFTA requirements through meticulous documentation management.
- Improved audit readiness by maintaining comprehensive records and facilitating timely submissions.
- Executed annual audit processes to ensure compliance and accuracy.
- Set up Owner Operators insurance and tags.
- Bill Owner Operators monthly tolls and fuel based on usage per settlement.
- Resolved outstanding driver personal loans through meticulous reconciliation processes.
- Set quarterly performance bonuses for drivers.
- Communication with fleet manager on breakdowns.
- Issue EFS / CC payment for miscellaneous costs/ expenses.
- Update our insurance needs based on customers/ equipment.
- Plan all heavy haul moves deck and beam trailers.
- Bid/ plan DOD moves.
- Orchestrated planning and bidding for heavy haul operations involving multiple trucks for fall-off loads.
- Achieved timely acquisition of oversize and overweight permits, minimizing delays in transportation.
- Improved logistics coordination for oversized shipments, resulting in enhanced delivery timelines.
- Strengthened compliance with transportation regulations through effective permit management.
- Quote all lanes for direct customers.
- Review and authorize driver payroll, communicate with accounting on driver weekly performance bonuses and driver guarantees.
- Communicate with direct customers and key accounts to ensure coverage for scheduled shipments.
- Bill customers for accessorial charges, establish fuel surcharge based on eia.gov weekly fuel update.
- Coach and manage drivers to ensure high on-time delivery performance and fleet profitability.
- Develop relationship with drivers to improve performance and encourage retention.
- Communicate customer needs to drivers through dispatch.
- Ensure driver and other transportation safety procedures are followed.
- Coordinate with Load Planner to obtain loads that meet driver and customer needs.
- Act as the driver advocate toward internal departments to answer driver questions, driver concerns, and/or resolve issues.
- Maximize equipment utilization and driver pay.
- Work closely with other departments to meet customer, driver, and company objectives and safety initiatives.
Safety Coordinator (Assistant to Safety and Driver Compliance Manager)
Hyway Trucking
03.2017 - 08.2018
- Set up new driver confidential, safety and DQ files.
- Set up EFS card and yard fueling for new drivers.
- Run previous employment verification.
- Run maintenance reports for shop, notify drivers of upcoming maintenance on tractors.
- Archive all maintenance repairs and inspections.
- Manage and maintain all owner operator maintenance files.
- Set up new equipment files (Tractors / Trailers).
- Review and scan all paper logs, review hours of service on electronic logs, submit violations to Safety manager for review.
- Review critical events with drivers.
- Maintain all permit and insurance binders in tractors.
- Run and review weekly on and off yard fuel reports.
- Contact perspective drivers from Randall Reilly/ Careers in Gear.
- Sole weekend dispatcher, send loads, track loads, correct error messages, enter new loads, contact brokers, issue PO # for breakdowns and answer phones.
Dispatcher
Stearns Companies
Findlay, OH
01.2015 - 03.2017
- Receive initial calls for services and determine nature, location and priority level of request for service.
- Collect pertinent information from callers and disseminate that information to responding driver.
- Dispatch drivers for calls per their experience.
- Maintained continuous communication with supervisors and drivers.
- Ensure service requests are completed within designated time line.
- Input calls into the computer.
- Sole person responsible for AAA billing all locations.
- Sole person responsible for motor club invoicing.
- Prepare certified letters for impound vehicles.
- Submit information to BMV to obtain owner information for impound vehicles.
- Invoicing.
- Prepare quotes for services.
- Set up new accounts / negotiate prices with auto clubs.
Dispatcher/Customer Service
J. B Hunt
Van Buren
09.2014 - 01.2015
- Audit daily trips sheets from drivers to calculate daily miles.
- Review paychecks and adjust any necessary additions or deductions.
- Send daily driver miles to logistics coordinator.
- Update dispatch status codes.
- Submit pay increases to corporate, keep driver pay tier tracker updated.
- Enter check calls.
- Confirm Pre-plans to driver for next day.
- Communicate to drivers information for their daily load(s).
- Distribute load information packets to correct driver.
- Monitor time critical loads departing times.
- Field multi-line phone to correct dispatcher.
- Input load information, time of arrival, and departing times in Freight Manager.
- Dispatch load information to trucks.
- Update inbound tracker and trailer tracker.
- Schedule backhaul loads.
Shipping and receiving clerk
D.S Brown
04.2014 - 06.2014
- Schedule shipments for outgoing orders.
- Create packing lists from skid sheets for outgoing orders.
- Track shipments.
- File lost/damage freight claims.
- Receive incoming shipments, verify packing lists.
- Update inventory.
- Close open purchase orders when all items have been received.
- Calculate weight, Sq. Ft., Sq. Inches, and Feet for receiving.
- Package small orders, weigh/ measure for shipments.
- Invoice international and domestic orders in Oracle.
- Transfer inventory.
- Pull inventory from correct lot for invoicing.
Dispatcher
J. B Hunt
Van Buren, OH
01.2014 - 04.2014
- Receive and review daily trips sheets from drivers to calculate daily miles.
- Review paychecks and adjust any necessary additions or deductions.
- Distribute and collect monthly Hazmat documents and other monthly documents that require driver/ employee signatures. Load signed documents onto the document database.
- Communicate to drivers information for their daily load(s).
- Distribute load information packets to correct driver.
- Monitor time critical loads departing times.
- Field multi-line phone to correct dispatcher.
- Input load information, time of arrival, and departing times in Freight Manager.
- Dispatch load information to trucks.
- Schedule backhaul loads through Home Depot.
Education
Diploma -
Pensacola Academy
Pensacola, FLSkills
- Dispatching
- Data management
- Leadership
- Heavy haul planning
- Compliance management
- Fleet management
- Permit acquisition
- Customer relationship management
- Logistics coordination
- Performance tracking
- Safety compliance
- Problem solving
- Effective communication
- Communications management
- Transportation project planning
- Contingency planning
- Logistics management
- Problem-solving abilities
- Excellent communication
- Analytical thinking
- Multitasking Abilities
- Adaptability and flexibility
- Time management abilities
- Deadline management
- Decision-making
- Teamwork
Awards
Dedication to excellence, 12/01/20
Summary Of Skills
- Exceptional listener and communicator who effectively conveys information verbally and in writing.
- Highly motivated self-starter who takes initiative with minimal supervision.
- Stress tolerant / Perform well under pressure.
- Results-driven achiever.
- Problem solver.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Heavy Haul Planner
Confidential
10.2018 - Current
Safety Coordinator (Assistant to Safety and Driver Compliance Manager)
Hyway Trucking
03.2017 - 08.2018
Dispatcher
Stearns Companies
01.2015 - 03.2017
Dispatcher/Customer Service
J. B Hunt
09.2014 - 01.2015
Shipping and receiving clerk
D.S Brown
04.2014 - 06.2014
Dispatcher
J. B Hunt
01.2014 - 04.2014
Diploma -
Pensacola Academy