ANNEMARIE POWERS
North Chesterfield,VA
Summary
Proven track record in exceeding sales objectives and client satisfaction, notably with Aflac and International Tile and Marble. Skilled in customer relationship management and strategic planning, I've successfully managed high-profile projects and enhanced business growth through effective leadership and innovative design solutions. Demonstrates exceptional project management and interpersonal skills, driving results and fostering long-term business relationships. Reliable team member with strong communication skills and ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.
Overview
9
9
years of professional experience
Work History
Commercial Architectural & Design Consultant
International Tile and Marble,
08.2022 - Current
- Successfully manage various high-profile projects to include the area airports, Richmond, Norfolk, Hampton Roads Bridge Tunnel systems, and multi=million dollar commercial and residential projects
- Honed skills in client relationships, retention, project coordinations and delivering top-notch consulting services
- Overcome objections with successful product presentations and persuasive communication skills
- Respond quickly to customer concerns or requests within target timeframes
- Exceed sales objectives to capture new leads and customers
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
- Provide exemplary customer service
Licensed Medical Massage Therapist-Owner
Now and Zen Wellness
06.2015 - Current
- Safeguarded clients'' privacy by adhering to HIPAA regulations and maintaining strict confidentiality.
- Improved post-surgery recovery time through therapeutic alternative massages.
- Bolstered company reputation with consistently high satisfaction ratings from clients.
- Maintained detailed records of clients'' medical histories and treatment progress.
- Addressed specific client needs by creating personalized treatment plans.
- Alleviated chronic pain by utilizing targeted deep tissue massage techniques.
Showroom Interior Design Consultant
Best Tile - American Tile Distributors
08.2021 - 08.2022
- Enhanced client satisfaction by providing personalized interior design consultations and recommendations.
- Collaborated with clients to create functional, aesthetically pleasing, and budget-friendly interior designs.
- Developed creative design solutions for residential and commercial spaces, resulting in increased customer satisfaction.
- Built strong relationships with clients through clear communication and quality service, leading to referrals and repeat business.
- Assessed client needs and preferences, developing tailored design proposals that exceeded expectations.
District Sales Manager
Aflac
04.2016 - 01.2020
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
- Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.
Education
Associate of Science - Physical Therapy
Roane State Community College
Harriman, TN05.2009
High School Diploma -
Lloyd C. Bird High School
Chesterfield, VA06.1983
Skills
- Customer Relationship Management
- Employee Performance Management
- Demonstrations, Presentations, and Project Management
- Client and Customer Relations and Consultations
- Business to Business Liaison
- Marketing and Detail strategist
- Call Center Experience
- Strategic Thinking and Planning
Timeline
Commercial Architectural & Design Consultant
International Tile and Marble,
08.2022 - Current
Showroom Interior Design Consultant
Best Tile - American Tile Distributors
08.2021 - 08.2022
District Sales Manager
Aflac
04.2016 - 01.2020
Licensed Medical Massage Therapist-Owner
Now and Zen Wellness
06.2015 - Current
Associate of Science - Physical Therapy
Roane State Community College
High School Diploma -
Lloyd C. Bird High School
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