Anne Marie Steinacker
Fairview,OR
Summary
With a strong background as a dedicated laboratory professional, I am eager to pivot towards technical writing or professional development. My experience in training associates and creating comprehensive training materials to address skill gaps and ensure adherence to standard operating procedures (SOPs) will be invaluable in these new roles. Having served as a manager for several years, I am now seeking opportunities to contribute as an individual, leveraging the leadership and organizational skills honed during my career to excel in a more focused and specialized capacity.
Overview
28
28
years of professional experience
Work History
Laboratory Manager
Antech Diagnostics - Veterinary Reference Laboratory
Portland, OR
04.2020 - Current
- Conducted comprehensive training for lab personnel, enhancing procedural expertise.
- Created targeted training materials, boosting team performance and addressing skill gaps.
- Trained personnel in newly-acquired UK lab to understand and adapt procedures to company protocols.
- Communicated changes or modifications made to laboratory procedures and instruments to laboratory personnel.
- Managed and maintained laboratory equipment, including calibrations, repairs, and preventive maintenance.
- Performed technical analysis of conflicting laboratory results and troubleshot errors to correct deficiencies and ensure accurate results.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Led the team in following quality assurance requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Met with direct reports to discuss job performance and developmental goals.
- Oversaw the maintenance of the lab facility for optimal performance.
- Reviewed monthly financial data and analyzed data to improve laboratory financial performance. Presented findings to upper management.
Lead Laboratory Technician
Antech Diagnostics - Veterinary Reference STAT Laboratory
Kent, WA
01.2007 - 04.2020
- Provided technical support and training to laboratory personnel, enhancing team skills and performance.
- Assisted in the development and maintenance of laboratory SOPs, improving process efficiency and consistency.
- Created training documents to assist personnel in understanding and implementing laboratory SOPs.
- Documented and reported test results accurately, maintaining records in compliance with laboratory protocols.
- Assisted in the troubleshooting and repair of laboratory equipment, minimizing downtime and ensuring continuous operation.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Ordered and maintained laboratory supplies to ensure testing could be completed and the lab was financially efficient.
Veterinary Technologist
Puget Sound Pet Pavilion
Tacoma, WA
08.2002 - 11.2006
- Worked with veterinarians specializing in emergency, internal medicine, and surgery.
- Obtained relevant health history and information from clients to maintain medical charts.
- Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
- Assisted the veterinarian with surgical procedures by administering anesthesia and monitoring patients during surgery and recovery.
- Assisted with radiology, ultrasonography, endoscopy, and chemotherapy procedures.
- Monitored hospitalized patients for changes in condition or response to treatment.
- Maintained accurate medical records of treatments provided to each patient.
- Assisted in emergency situations such as resuscitation attempts. Triaged cases in a 24-hour emergency facility.
Veterinary Technologist
Timpanogos Animal Hospital
Pleasant Grove, UT
07.1997 - 04.2002
- Obtained relevant health history and information from clients to maintain medical charts.
- Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
- Called clients to provide status updates and follow up on treatment plans.
- Performed routine laboratory procedures for hematology, urinalysis, and serology.
- Assisted veterinarians with surgical procedures by administering and monitoring anesthesia. Scrubbed in to assist with orthopedic procedures.
- Team Lead responsible for training technicians to follow hospital protocols.
- Worked with the hospital team to become AAHA-accredited and maintain that credentialing.
Education
Bachelor of Science - Animal Science, Emphasis in Veterinary Technology
Brigham Young University
Provo, UT04-1997
Skills
- Team training and leadership
- SOP and training development, evaluation, and implementation
- Problem identification and resolution
- Critical thinking
- Data analysis
- Laboratory equipment maintenance
- Laboratory management
Affiliations
- Outdoor Exploration: Hiking, Camping, and Driving Forest Roads
- Travel Experience: Domestic and International
- Music Performance: Piano and Vocals
- Tabletop Role-Playing Games (TTRPGs) and other family-oriented games
- Volunteer Experience: Mentoring Leaders and Volunteers; Working with Children at Local Church
Timeline
Laboratory Manager
Antech Diagnostics - Veterinary Reference Laboratory
04.2020 - Current
Lead Laboratory Technician
Antech Diagnostics - Veterinary Reference STAT Laboratory
01.2007 - 04.2020
Veterinary Technologist
Puget Sound Pet Pavilion
08.2002 - 11.2006
Veterinary Technologist
Timpanogos Animal Hospital
07.1997 - 04.2002
Bachelor of Science - Animal Science, Emphasis in Veterinary Technology
Brigham Young University
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