Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Anner Reyes

Old Bridge,NJ

Summary

I am a dedicated and enthusiastic IT Technician seeking to continuously learn and work with others in the forever changing fields of IT.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Fast Team Tech

Digacore Technology Consultants
Lakewood, NJ
10.2024 - Current
  • Held On-Site positions in Corporate environments, practicing customer service as well as hardware repairs
  • Managed anywhere between 15-25 tickets per day when not On-site
  • Mentored junior technicians, sharing best practices and contributing to a knowledgeable support team.
  • Worked heavily with Admin Centers, Dynamic Groups, and Mobile Device Deployment with Azure
  • Stayed the main knowledge basis when techs needed assistance with any On-Site roles I held

Taekwondo Instructor

ATA Black Belt Academy
Parlin, USA
08.2019 - 10.2023
  • Leadership/Teamwork - Collaborated with fellow instructors to provide a positive environment for the clients while setting ourselves as examples for the students
  • Customer Service/Leadership - Constantly worked with clients to explain how the program worked and was able to deescalate situations where the client became upset
  • Management/Project Management- Organized events and tournaments with the help of others for maximum efficiency
  • Supported students'' participation in competitions, providing guidance on strategy development, mental preparation techniques, and sportsmanship principles.

Skills

  • Leadership
  • Asset Management
  • Customer Service
  • Critical Thinking
  • Microsoft Office
  • Technical Support/Troubleshooting
  • Cisco Packet Tracer
  • Windows Server 2019
  • Windows 10/11
  • Project Management

Certification

  • CompTIA A+, 06/2024-06/2027
  • CompTIA Network+, 06/2024-06/2027
  • CompTIA Security+, 06/2024-06/2027

Timeline

Fast Team Tech

Digacore Technology Consultants
10.2024 - Current

Taekwondo Instructor

ATA Black Belt Academy
08.2019 - 10.2023
  • CompTIA A+, 06/2024-06/2027
  • CompTIA Network+, 06/2024-06/2027
  • CompTIA Security+, 06/2024-06/2027

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Anner Reyes