Annessa Sirjusingh
Brooklyn,NY
Summary
Efficient Secretary known for high productivity and completing tasks swiftly. Specialized in office management, scheduling, and document preparation, ensuring smooth operations of day-to-day activities. Possess strong communication skills, adaptability, and problem-solving abilities to excel in diverse environments. Prioritize confidentiality and professionalism in all interactions.
Overview
6
6
years of professional experience
Work History
Secretary 3A
New York City Housing Authority
Brooklyn , NY
01.2024 - Current
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Maintained organized filing system of paper and electronic documents.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Maintained inventory of office supplies and placed orders when necessary.
- Greeted visitors and directed to appropriate location or person.
- Handled incoming calls and directed callers to appropriate department or employee.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Sent and distributed mail and parcels.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Provided administrative support to the Office Manager and other staff members.
- Assisted with special projects or tasks related to departmental functions upon request.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Organized and maintained filing systems for important documents.
- Handled confidential documents with discretion.
- Processed documents and materials for dissemination to appropriate parties.
- Responded to customer issues to provide immediate resolution and improve retention.
- Recognized by management for providing exceptional customer service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
Traffic Control Flagger
Entertainment Partners Limited h
New York, New York
04.2021 - 12.2023
- Displayed excellent customer service skills when interacting with members of the public who were affected by road closures or delays due to construction projects.
- Reported any suspicious activity to law enforcement personnel immediately.
- Adhered strictly to safety protocols established by the employer while performing duties as a Traffic Control Flagger.
- Assisted with the setup of cones, barricades, and other traffic control devices.
- Informed motorists about road closures, detours, and alternate routes.
- Maintained a high level of visibility by wearing reflective clothing at all times while on duty.
- Performed manual labor tasks such as lifting barricades and setting up cones, when necessary.
- Monitored the flow of vehicles to ensure safe passage for pedestrians crossing streets or intersections.
- Directed traffic away from hazardous areas, using signs and hand signals.
- Removed cones, signs and barricades upon completion of work.
- Communicated with drivers, providing clear directions to detour routes.
Secretary
Mechanical Electrical Corp
Brooklyn , NY
05.2019 - 04.2021
- Handled incoming calls and directed callers to appropriate department or employee.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Provided administrative support to the Office Manager and other staff members.
- Produced and distributed memos, newsletters, and other forms of communication.
- Maintained inventory of office supplies and placed orders when necessary.
- Assisted with accounts receivable and accounts payable functions.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Assisted with special projects or tasks related to departmental functions upon request.
- Responded to customer issues to provide immediate resolution and improve retention.
- Handled confidential documents with discretion.
- Sent and distributed mail and parcels.
- Greeted visitors and directed to appropriate location or person.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Organized and maintained filing systems for important documents.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Scheduled meetings and sent invitations specifying time and location.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Maintained organized filing system of paper and electronic documents.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
Education
High School Diploma -
Signal Hill Senior Comprehensive School
Tobago07-1995
Skills
- Office correspondence
- Letter writing
- Phone reception
- Multi-line phone systems
- Appointment coordination
- Accounts receivable and payable
- Task prioritization
- Organization
- Database maintenance
- Administering payroll
- Timekeeping systems
- Complex Problem-solving
- Office supply inventory
- Document preparation
- Customer service
- Digital file management
- Filing experience
- Report writing
- Reception functions
- Verbal and written communication
- Keyboarding skills
- Office administration
- Phone etiquette
- Inter-office communications
- Mail distribution
- Confidentiality
Timeline
Secretary 3A
New York City Housing Authority
01.2024 - Current
Traffic Control Flagger
Entertainment Partners Limited h
04.2021 - 12.2023
Secretary
Mechanical Electrical Corp
05.2019 - 04.2021
High School Diploma -
Signal Hill Senior Comprehensive School