Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annessa Stewart-Johnson

Memphis,TN

Summary

Dynamic Mental Health Counselor with expertise in crisis intervention and treatment planning at Compass Intervention Center. Successfully reduced crisis needs through proactive monitoring and individualized goal-setting. Adept at building rapport and facilitating group therapy, fostering patient empowerment and recovery. Committed to enhancing mental health resources and patient advocacy in the community.

Knowledgeable Medical Health Professional with solid background in mental health counseling, offering valuable experience in therapeutic interventions and client support. Proven success in developing and implementing individualized treatment plans, effectively addressing diverse mental health needs. Demonstrated skills in active listening and compassionate communication.

Experienced with therapeutic techniques and client assessment in mental health counseling. Utilizes evidence-based practices to create effective treatment plans, ensuring client progress and well-being. Knowledge of crisis intervention and empathetic communication, fostering supportive environment for clients.

Mental health professional well-prepared to deliver impactful counseling services, focused on fostering client well-being through evidence-based practices. Extensive experience in providing comprehensive care and support, with strong emphasis on collaboration and adaptability. Known for excellent interpersonal skills and client-centered approach.

Professional counselor with solid background in delivering therapeutic support and mental health interventions. Skilled in individual and group therapy, crisis management, and developing personalized treatment plans. Strong focus on collaborative teamwork, adaptability, and achieving client-centered outcomes. Known for empathy, active listening, and fostering supportive environment.

Overview

4
4
years of professional experience

Work History

Mental Health Counselor

Compass Intervention Center
01.2023 - 05.2025
  • Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
  • Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
  • Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
  • Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
  • Developed individualized goal-setting tools to empower patients in taking ownership of their progress towards improved mental health.
  • Implemented self-care practices for personal wellbeing and modeled healthy coping strategies for clients to emulate in their own lives.
  • Evaluated client progress using standardized assessment tools, continuously refining treatment plans to address changing needs.
  • Employed methodologies such as cognitive behavioral therapy to assist patients.
  • Facilitated therapeutic support groups focused on topics such as grief, addiction, or relationships to foster connection and shared healing experiences among participants.
  • Expanded community mental health resources by coordinating outreach events, workshops, and presentations to increase awareness and reduce stigma.
  • Trained in substance abuse, co-occurring disorders and effects of employment and housing issues on mental health.
  • Pioneered peer support program that increased client engagement and provided additional avenues for recovery.
  • Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.
  • Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.

Medical Office Assistant

Children Clinic
03.2021 - 11.2024
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Used [Software] to schedule appointments for doctor visits and procedures.
  • Registered patients and completed associated paperwork for accurate records.
  • Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
  • Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
  • Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
  • Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Received, recorded and filed medical payments by check, cash, and credit card.

Education

Bachelor of Science - Health Administration

University of Phoenix
Tempe, AZ
11-2026

Skills

  • Treatment Planning
  • Building rapport
  • Individual counseling
  • Crisis intervention
  • Suicide prevention
  • Individual and group counseling
  • Clinical documentation
  • Clinical interventions
  • Therapeutic interventions
  • Expertise in crisis intervention techniques
  • Mental health evaluations
  • Patient advocacy
  • Care coordination
  • Substance abuse support
  • Group therapy facilitation
  • Adept at treatment and discharge planning

Timeline

Mental Health Counselor

Compass Intervention Center
01.2023 - 05.2025

Medical Office Assistant

Children Clinic
03.2021 - 11.2024

Bachelor of Science - Health Administration

University of Phoenix
Annessa Stewart-Johnson