Annett Taylor

• Assisted customers with inquiries and resolved issues effectively.
• Managed customer accounts and processed orders accurately.
• Collaborated with team members to enhance service quality.
• Maintained a positive and professional demeanor at all times.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
• Provided exceptional customer service to ensure customer satisfaction.
• Resolved customer complaints promptly and efficiently.

•Provide a safe and secure environment for all students

•Adhere to all procedures and expectations outlined in district and program

handbooks

•Communicate clearly, effectively, and in a positive manner with children, parents

and other district personnel

•Assist the Site Coordinator in implementation of program designed curriculum

•Participate in continuous improvement initiatives

Meet annual training requirements

•Lead a group of 15-20 children with diverse needs and abilities.

• Managed and resolved issues with customers during calls by following determined script.
• Exceeded performance metrics related to call time, quality, and customers satisfaction.
• Built trust with customers through personalized conversations.
• Employed various computer programs such as Microsoft Office Suite tools for record keeping purposes.

• Assist with opening and closing Restaurant
• Food Preparation
• Train New Hires
• Cash Handling
• Computer Skills
• P.O.S Knowledge

• Improved call center functionality and service capacity by promptly resolving customer complaints.
• Referred unresolved customer grievances to designated departments for further investigation.
• Employed active listening skills during conversations with customers.
• Utilized problem-solving techniques to resolve customer issues quickly and efficiently.
• Provided accurate and appropriate information in response to customer inquires

• Be a companion to patients
• Assisted elderly persons with daily living activities
• Patient care
• Meal preparations
• Greeted clients in friendly manner
• Monitored log books
• Answered, Transferred calls
• File updating
• Communicate with clinical staff to clarify data entry
• Assisted in client requirements
• Admissions intake
• Insurance verification