
Experienced patient services professional with a background in registration, scheduling, and direct patient support. Skilled in Epic, insurance verification, HIPAA compliance, and accurate patient records management. Known for maintaining organized, safe, and compassionate care environments in fast-paced settings.
- Monitored vital signs and alerted nursing staff to critical changes
- Assist with patient care and document accurately
- Support a safe, compliant, and patient-centered care environment
- Oversaw guest check-in and check-out processes at front desk
- Managing scheduling
- Taking outbound and making inbound confirmation calls
- Maintaining accurate patient records
- Registered patients and verified insurance using Epic
- Ensured compliance and efficient intake process
- Manage scheduling and resolve conflicts in fast paced environment