Medical Assistant
Customer Service / Medical Assistant
James Watt Medical Center – El Paso, TX
2025 – 2026
• Provided daily customer support to patients in a fast-paced environment.
• Processed payments and verified insurance and billing information.
• Managed digital records with strict confidentiality and accuracy.
• Scheduled appointments and handled high call volumes.
• Resolved customer concerns professionally and empathetically.
• Maintained compliance with privacy and data protection standards.
• Entered and updated customer information in electronic systems.
• Built rapport with diverse clients, including Spanish-speaking customers.
