Summary
Work History
Education
Skills
Timeline
Generic

Annette Armenta

El Paso,TX

Summary

Customer-focused professional with experience in high-volume service environments, specializing in data accuracy, confidentiality, and client support. Proven ability to manage sensitive information, process payments, resolve customer concerns, and maintain organized digital records. Bilingual in Spanish with strong communication and problem-solving skills.

Work History

Medical Assistant

James Watt Medical Center

Customer Service / Medical Assistant

James Watt Medical Center – El Paso, TX

2025 – 2026

• Provided daily customer support to patients in a fast-paced environment.

• Processed payments and verified insurance and billing information.

• Managed digital records with strict confidentiality and accuracy.

• Scheduled appointments and handled high call volumes.

• Resolved customer concerns professionally and empathetically.

• Maintained compliance with privacy and data protection standards.

• Entered and updated customer information in electronic systems.

• Built rapport with diverse clients, including Spanish-speaking customers.

Education

High School Diploma -

Socorro High School

Skills

    Customer Service & Client Support

    Cash Handling & Payment Processing

    Data Entry & Record Management

    HIPAA / Confidentiality Compliance

    Problem Resolution

    Appointment & Account Scheduling

    Professional Communication

    Bilingual: English & Spanish

    Time Management

    Trustworthy & Detail-Oriented

    CRM / Digital Systems

    Documentation Accuracy

Timeline

Medical Assistant

James Watt Medical Center

High School Diploma -

Socorro High School
Annette Armenta