Anny M. Duran Jimenez
Fairview
Summary
Detail oriented and reliable professional with experience in customer service, administrative support, and client coordination. Skilled in managing high-volume interactions, handling documentation, verifying information, and providing excellent service in fast paced environments. Bilingual in English and Spanish with strong communication, multitasking, and problem-solving abilities. Seeking an opportunity in an insurance agency or multi service office where I can support clients with administrative, documentation, and notary related services.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Hudson Pediatric Cardiology
08.2023 - Current
- Coordinate patient scheduling and manage provider calendars
- Verify insurance eligibility and benefits for patients
- Process and submit prior authorizations with insurance companies
- Follow up on authorization status and resolve insurance-related issues
- Handle referrals and communicate with insurance providers
- Maintain accurate electronic records and documentation
- Manage high-volume patient calls and assist with inquiries
- Support front desk and administrative operations
- Assist with billing-related documentation and insurance verification
Customer Service / Shift Manager
Taco Bell
11.2021 - 08.2023
- Managed daily operations and customer transactions
- Delivered excellent customer service in a fast-paced environment
- Resolved customer concerns professionally
- Trained and supported team members
- Assisted with inventory and store organization
Sales Associate
Xomos1 Electronics Store
01.2020 - 11.2021
- Assisted customers with purchasing electronic products and accessories
- Provided product recommendations based on customer needs
- Handled transactions accurately
- Maintained organized inventory and displays
- Built strong customer relationships
Education
No Degree - Medical Science
Hudson County Community College
Jersey City, NJHigh School Diploma - undefined
Memorial High School
West New York, NJ06-2022
Skills
- Customer Service & Client Support
- Document Processing & Data Entry
- Insurance Verification & Eligibility Checks
- Form Completion & Application Assistance
- Office Administration & Scheduling
- Multitasking & Time Management
- Bilingual: English & Spanish
- Microsoft Office (Word, Excel, Outlook)
- Strong Communication Skills
- Organization & Attention to Detail
Certification
Certified Medical Assistant, EKG & Phlebotomy – Finlay Institute (Dec 2022)
Timeline
Medical Assistant
Hudson Pediatric Cardiology
08.2023 - Current
Customer Service / Shift Manager
Taco Bell
11.2021 - 08.2023
Sales Associate
Xomos1 Electronics Store
01.2020 - 11.2021
High School Diploma - undefined
Memorial High School
No Degree - Medical Science
Hudson County Community College
ADDITIONAL INFORMATION
- Strong administrative and client-facing experience
- Comfortable in fast paced environments
- Quick learner and adaptable
- References available upon request