
Detail-oriented Certified Clinical Medical Assistant and Customer Service Professional with over 10 years of experience supporting patients, customers, and healthcare teams in fast-paced environments. Skilled in administrative support, scheduling, data entry, medical documentation, customer relations, and records management. Proven ability to communicate effectively, multitask, and work independently while maintaining accuracy, professionalism, and confidentiality. Experienced with electronic records, phone-based customer service, and cross-functional team collaboration.
Customer Service & Client Support
Administrative Support
Data Entry & Documentation
Medical Records Management
Electronic Medical Records (EMR)
Patient Scheduling & Coordination
HIPAA Compliance
Phone & Email Communication
Microsoft Office Suite
Google Workspace
Calendar Management
Time Management
Multitasking
Problem Solving
Team Collaboration
Attention to Detail