Annette Bolinger
Shelburn,IN
Summary
Social services professional, well-versed in managing comprehensive programs and fostering community partnerships. Proven ability to implement strategic initiatives that enhance service delivery and community well-being. Known for collaborative leadership and adaptability to changing needs.
Knowledgeable Therapist with background in leading social service programs and driving community outreach initiatives. Successfully managed multidisciplinary teams, ensuring seamless delivery of services to diverse populations. Demonstrated expertise in crisis intervention and program development.
Professional in social services with strong background in program development, client advocacy, and community outreach. Known for fostering teamwork and adapting to changing needs while delivering impactful results. Expert in resource management, policy implementation, and staff supervision. Reliable, collaborative, and focused on achieving organizational goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Social Services Director
Signature Healthcare of Terre Haute
Terre Haute, IN
11.2025 - Current
- Developed and implemented community outreach programs to enhance resident engagement and support services.
- Collaborated with healthcare staff to assess individual patient needs and coordinate appropriate social services.
- Established partnerships with local organizations to expand resource availability for residents and families.
- Oversaw case management processes, ensuring timely interventions aligned with patient care plans.
- Advocated for residents' rights within the healthcare system, promoting holistic approaches to their well-being.
- Led strategic planning efforts to align social service programs with organizational goals and community needs.
- Referred families to shelters, legal resources, and educational programs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Oversaw compliance with federal, state, and local regulations, ensuring all programs operated within legal frameworks.
- Championed client-centered approach throughout organization, leading to increased satisfaction rates amongst service recipients.
- Conducted regular program evaluations, using findings to make data-driven decisions for future directions and improvements.
- Conducted regular program evaluations to ensure continuous improvement and effectiveness in service provision.
- Led multidisciplinary teams to design and execute comprehensive social services plans, meeting varied needs of community.
- Coordinated with mental health professionals to integrate psychological support services into overall care plans.
- Led a multidisciplinary team of professionals in the design and delivery of client-centered services.
- Enhanced team productivity and morale by establishing clear communication channels and providing regular feedback.
- Enhanced client satisfaction by implementing new policies and procedures for improved service delivery.
- Engaged in continuous professional development to stay current with best practices and emerging trends in social services.
- Collaborated with government agencies and local organizations to identify gaps in services and develop targeted interventions.
- Coordinated emergency response efforts during natural disasters or community crises, ensuring timely assistance for affected populations.
- Streamlined case management processes, reducing paperwork and improving overall productivity.
Medical Social Worker
Visiting Nurses Association and Hospice of the Wabash Valley
03.2025 - 09.2025
- Assessed patients' social, emotional, and environmental needs to develop personalized care plans.
- Collaborated with healthcare teams to ensure comprehensive patient support and resource allocation.
- Facilitated communication between patients, families, and medical staff to enhance care coordination.
- Provided crisis intervention services to assist patients in navigating health-related challenges.
- Educated patients and families on available community resources and support services.
- Monitored patient progress and adjusted care plans based on evolving needs and feedback.
- Conducted regular follow-ups to evaluate effectiveness of interventions and improve outcomes.
- Completed psychosocial evaluations and needs assessments.
- Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
- Developed cultural competence through ongoing professional development opportunities, providing culturally sensitive services to diverse patient populations.
- Maintained detailed documentation of client progress, adhering to strict confidentiality guidelines in compliance with HIPAA regulations.
- Explained medical care options to help families make informed healthcare decisions.
Recovery Therapist • Group Facilitator
Anabranch Recovery Center
01.2025 - 03.2025
- Developed individualized treatment plans to address client needs and promote recovery.
- Conducted therapeutic sessions utilizing evidence-based practices and interventions.
- Collaborated with multidisciplinary teams to enhance patient care and support services.
- Monitored client progress, adjusting treatment strategies to ensure optimal outcomes.
- Facilitated group therapy sessions, fostering communication and peer support among participants.
- Provided crisis intervention and emergency support during critical situations.
- Educated clients on coping strategies and relapse prevention techniques for sustained recovery.
- Documented treatment progress and maintained accurate client records in compliance with regulations.
- Conducted research on therapy outcomes to continuously improve treatment strategies.
- Facilitated group sessions to enhance client engagement and recovery progress.
- Developed tailored therapeutic activities to address diverse client needs and promote healing.
- Implemented evidence-based practices to support clients in achieving personal goals.
- Collaborated with multidisciplinary teams to coordinate comprehensive care strategies for clients.
- Trained new facilitators on program methodologies and best practices for group dynamics.
- Monitored client progress and adjusted session plans based on feedback and outcomes.
- Advocated for client interests within organizational policies to ensure optimal treatment conditions.
- Conducted workshops on effective communication techniques to foster supportive peer interactions.
- Developed open rapport with patients, encouraging sharing of questions and concerns.
- Created a supportive environment by fostering trust, empathy, and mutual respect among participants.
- Prepared and led support groups for patients.
- Provided guidance on goal-setting strategies, empowering participants to take ownership of their personal development journey.
- Established clear expectations for behavior by setting ground rules and modeling appropriate conduct at all times during sessions.
- Educated in various types of techniques and skills to better understand people from diverse walks of life and cultures.
- Developed tailored strategies for diverse groups, resulting in improved overall performance and goal achievement.
- Coordinated logistical aspects of group sessions including scheduling, materials preparation, and follow-up communications with participants.
- Facilitated dialogue between participants, family, and program workers to provide best possible program and individualized program.
- Advanced leadership skills among participants by offering opportunities for co-facilitation or peer-led activities during group sessions.
- Introduced creative problem-solving methods to encourage innovative thinking and solutions within the group context.
- Identified areas in need of improvement and implemented solutions.
- Evaluated participant progress through ongoing assessments, providing constructive feedback to promote growth.
- Utilized various assessment tools to measure group effectiveness and identify areas for improvement or intervention as needed.
- Collaborated with team members on program planning, incorporating evidence-based approaches for optimal results.
- Continually sought opportunities for professional development by attending relevant trainings, workshops, and conferences to enhance facilitation skills and stay abreast of industry trends.
- Enhanced group dynamics by skillfully facilitating communication and collaboration among members.
- Promoted active participation by engaging individuals through thought-provoking questions and activities designed to stimulate discussion.
- Implemented effective conflict resolution techniques to address challenges and ensure positive outcomes for all parties involved.
- Facilitated debriefing sessions after key events or milestones to reflect upon lessons learned and celebrate achievements as a collective unit.
- Met with patients individually for biofeedback sessions.
- Provided self-esteem and anger management group therapy.
- Assisted in the development of individual and group action plans, promoting accountability and progress toward objectives.
- Maintained accurate records of participant attendance, progress, and outcomes for reporting purposes and future planning initiatives.
- Managed sensitive information responsibly, maintaining strict confidentiality regarding participant backgrounds or issues discussed within the group context.
- Adapted facilitation style according to group needs, ensuring an inclusive environment that valued diverse perspectives and ideas.
- Maintained positive, comforting environment that felt safe and inviting to clients.
- Developed programs and activities to help women improve attitudes towards treatment.
- Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
- Formulated focused and individualized resolutions aimed to peacefully settle disputes.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Implemented time management strategies to ensure full caseloads were effectively managed, maintaining high-quality care for all clients.
Therapist
Hamilton Center
12.2021 - 10.2024
- Conducted individual and group therapy sessions to support client emotional well-being.
- Developed and implemented treatment plans tailored to client needs and goals.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Facilitated crisis intervention sessions, ensuring immediate support for clients in distress.
- Monitored client progress through assessments, adjusting treatment methods as necessary.
- Educated clients on coping strategies and skills for managing mental health challenges.
- Maintained accurate documentation of therapy sessions and client interactions for compliance purposes.
- Provided mentorship to new therapists, sharing best practices and therapeutic techniques.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Documented patient information, treatment plans, and patient responses.
- Developed strategies to help patients cope with stress and anxiety and build resilience.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Delivered brief interventions to help clients develop healthy coping skills.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Coached clients on effective coping strategies, empowering them to manage symptoms independently outside of therapy sessions.
- Implemented time management strategies to ensure full caseloads were effectively managed, maintaining high-quality care for all clients.
- Facilitated group therapy sessions, promoting a supportive environment for shared learning and growth.
- Provided crisis intervention services, stabilizing clients in distress and connecting them with necessary resources.
- Tracked progress according to goals for interventions.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Continuously updated professional knowledge through ongoing research, training, and participation in industry conferences and workshops.
- Adapted interventions as needed based on ongoing assessment of client progress throughout the course of treatment.
- Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
- Utilized motivational interviewing techniques to help clients recognize personal barriers to change and identify actionable steps towards improvement.
- Conducted thorough assessments to accurately diagnose mental health conditions and develop appropriate treatment strategies.
- Worked closely with families to educate them on mental health issues, facilitate open dialogue, and foster a supportive home environment for client recovery.
- Developed creative therapeutic approaches to address unique client challenges and promote lasting change.
- Developed and maintained relationships with referral sources to support continuity of care.
- Conducted psychoeducational presentations within the community, raising awareness about mental health topics while broadening outreach efforts.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Advocated for client needs within larger healthcare systems by participating in case conferences and collaborating with other mental health professionals.
- Mentored new therapists through supervision meetings and case consultations in order to support their professional development within the field.
- Collaborated with multidisciplinary teams to provide holistic care tailored to individual patient needs.
- Fostered supportive environment, leading to increased patient satisfaction and engagement.
- Developed strong therapeutic alliances, ensuring patient comfort and trust throughout treatment process.
- Enhanced patient resilience, equipping them with effective coping strategies for long-term mental health.
- Maintained meticulous patient records, ensuring accuracy and confidentiality in all documentation.
- Engaged in continuous professional development to stay abreast of latest therapeutic techniques and best practices.
- Conducted group therapy sessions to foster community support among participants.
- Promoted mental health awareness through community workshops, contributing to decrease in stigma.
- Enhanced patient well-being by developing and implementing tailored therapy plans.
- Adapted therapeutic approaches based on patient feedback and progress, ensuring tailored and effective care.
- Conducted therapy sessions focused on trauma recovery, facilitating patient healing and empowerment.
- Utilized psychoanalytic methods to uncover underlying issues for deeper patient insight.
- Improved client coping mechanisms with cognitive behavioral techniques.
- Increased therapy accessibility by integrating telehealth options, broadening our reach to those in remote areas.
- Facilitated healing and progress, navigating patients through challenging emotional landscapes.
- Led skill-building sessions to empower patients with tools for better mental health management.
- Streamlined patient intake process for more efficient assessment and treatment planning.
- Provided crisis intervention services, offering immediate support during critical times.
- Guided patients through mindfulness exercises, enhancing their ability to manage stress and anxiety.
- Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
- Maintained client confidentiality to protect patient privacy.
- Utilized evidence-based techniques to deliver successful treatment.
- Supported clients in developing coping skills to help patients manage life challenges and difficulties.
- Documented client progress to track effectiveness and inform future treatment plans.
- Performed assessments to evaluate clients' mental health status, needs and goals.
- Worked with clinical psychiatrist and primary care physician to review patient progress and update treatment plans.
- Delivered mental health support for female patients suffering from post-partum depression and generalized anxiety disorder.
- Facilitated support groups, supporting safe and collaborative environments for clients.
- Addressed cultural and diversity issues to provide clients with culturally responsive care.
- Educated clients and families on mental health issues to promote understanding and support.
- Introduced meditation, guided imagery, breathing techniques, and reiki to patients and families.
- Raised awareness about mental health issues and reduce stigma through community education and outreach.
- Conducted follow-up assessments to monitor clients' progress and adjust treatment plans as necessary.
- Worked with interdisciplinary treatment team to develop treatment plans.
- Developed treatment plans to outline steps necessary for clients to achieve goals.
- Provided crisis intervention to support clients during times of urgent need.
- Attended continued education sessions to maintain professional standards and stay up-to-date with new developments.
- Helped clients work through emotional and psychological issues in both individual and group therapy sessions.
Education
Master Degree -
Indiana State University
Terre Haute, IN01-2020
Associate Degree - Human Services
Ivy Tech Community College
Terre Haute, INSkills
- Group facilitator for substance use with treatment planning
- Group session, and individual sessions
- Client care planning
- Assessments for mental health and crisis intervention and prevention
- Multi-disciplinary team collaboration
- Medicare and Medicaid compliant services
- LGBTQIA training and communication with therapy services
- DSM 5-TR diagnostic capability
- Evidence-based practice techniques
- Certification working with the veteran population with certificate in Star Behavioral Health
- Safety assessments along with psychosocial assessments
- CANS and ANSA certification
- Telehealth experience
- Written and verbal communication
- Client needs assessments
- Client advocacy
- Interviewing skills
- Multicultural sensitivity
- Client meetings
- Community outreach
- Proficient in word, excell, and powerpoint
- Effective customer communication
- Public assistance programs
- Research and facts collecting
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Certified in CPR/AED
- Relationship building
- Team building
- Public relations
- Task prioritization
- Stakeholder engagement
- Self motivation
- Conflict resolution
Accomplishments
- Collaborated with team of 3 in the development of Clothing closet.
Certification
- Certified Assist, ISU - 2020.
- Gerontology, ISU - 2019
Timeline
Social Services Director
Signature Healthcare of Terre Haute
11.2025 - Current
Medical Social Worker
Visiting Nurses Association and Hospice of the Wabash Valley
03.2025 - 09.2025
Recovery Therapist • Group Facilitator
Anabranch Recovery Center
01.2025 - 03.2025
Therapist
Hamilton Center
12.2021 - 10.2024
Associate Degree - Human Services
Ivy Tech Community College
Master Degree -
Indiana State University