ANNETTE BOSTON
Libertyville,IL
Summary
Dynamic business development leader with a proven record of driving revenue growth, leading high-performing teams, and strengthening customer engagement across healthcare, insurance, and B2B markets. Adept in Agile methodologies, Salesforce, risk mitigation, and cross-functional collaboration. Known for identifying strategic opportunities, optimizing processes, and building lasting stakeholder relationships that fuel long-term business expansion.
Overview
9
9
years of professional experience
Work History
Home Health Case Manager
Home Care
Illinois
12.2023 - 10.2025
- Conducted patient assessments, care planning, and follow-up evaluations.
- Coordinated crisis intervention and community resource referrals.
- Collaborated with physicians and nursing staff to align care strategies.
- Monitored patient outcomes and adjusted interventions as needed.
- Managed staff schedules and assignments to ensure quality care delivery.
- Stayed updated on healthcare regulations, medical technology, and best practices.
Business Development Team Leader
Ethos
08.2021 - 08.2023
- Directed strategic efforts in business development to enhance medical management, risk mitigation, and compliance within Medicare and P&C auto investigations.
- Executed detailed market analysis to strategically identify new partnership and revenue avenues.
- Utilized Salesforce, ZoomInfo, and various CRMs to support strategic prospecting and drive pipeline expansion.
- Led team development initiatives to enhance performance and drive business growth.
- Executed strategic cold calling initiatives, maintaining a daily volume of 25–200+ calls to drive sales performance.
- Created engaging training resources and onboarding documentation to facilitate employee acclimatization.
- Conducted comprehensive call reviews with AI analytics tools to identify areas for performance enhancement.
- Fostered collaborative relationships with essential vendors and influential decision-makers to enhance operational efficiency.
- Facilitated collaboration among departments to enhance alignment of business development initiatives.
- Conducted comprehensive reviews of over 350 calls to drive quality improvements and boost customer engagement.
- Contributed to senior leadership efforts through analysis of strategic insights and development of initiative plans.
Sales Manager
SBH
Chicago, IL
12.2016 - 11.2021
- Led sales operations across 5+ store locations as area manager.
- Trained managers and associates on product knowledge and development.
- Oversaw scheduling, workforce planning, and onboarding processes.
- Supported e-commerce sales, contracts, and drop-shipping programs.
- Consistently met and exceeded monthly and annual sales quotas.
Education
Associate of Science - Business Communications
HCC
TampaDiploma - Exercise Science
Remington College
TampaGraduate Certificate - PMBOK, LSSGB, PMP, ITIL, Agile w/Scrum, CSM
CoMNet Group
Chicago05.2025
Skills
- Agile Methodology
- Scrum
- Sprint Review Facilitation
- Business Development & Global B2B Strategy
- Risk Assessment & Mitigation
- Stakeholder Management
- Salesforce, ZoomInfo & CRM Optimization
- Cross-Functional Coordination
- Customer Requirements Analysis
- Segmentation & Market Research
- Team Leadership & Training
- Time Management
- Communication
- Problem-Solving
- Testing & Troubleshooting
- Microsoft Office Suite
- Microsoft Teams
Timeline
Home Health Case Manager
Home Care
12.2023 - 10.2025
Business Development Team Leader
Ethos
08.2021 - 08.2023
Sales Manager
SBH
12.2016 - 11.2021
Associate of Science - Business Communications
HCC
Diploma - Exercise Science
Remington College
Graduate Certificate - PMBOK, LSSGB, PMP, ITIL, Agile w/Scrum, CSM
CoMNet Group