Annette Cammack
Avondale,AZ
Summary
Self-motivated administrative professional with efficiency-driven approach to handling administrative needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
18
18
years of professional experience
Work History
Front Office Representative
The Core Institute
Sun City West, AZ
07.2015 - Current
- Greeted patients upon arrival, offered assistance and answered questions to build rapport and retention.
- Obtain accurate, complete demographic and insurance information.
- Responsible for identifying and collecting co-payments and past-due account balances.
- Accurately completing and interpreting insurance verification and benefits. Notify patients of any insurance issues.
- Schedules follow-up appointments, review patient's insurance coverage and if authorization or referral are needed.
Lead Physical Therapy Technician
Physicians Physical Therapy Service
Goodyear, AZ
06.2004 - 06.2015
- Instruct, motivate, safeguard and assist patients practicing exercises form and functional activities
- Confer with physical therapy staff to discuss and evaluate patient information for planning and modifying treatment plan
- Responsible for checking patients in/out, collecting co-payment, making follow-up appointments and entering charges in the computer
Education
Associate of Science - Administrative Assistance And Secretarial Science
Santa Barbara City College
Santa Barbara, CA05.1985
Skills
- Customer service
- Communicating effectively with therapist, clinical staff and public
- Establishing good working relationships with both internal and external customers
- Excellent problem solving and organizational skills
Timeline
Front Office Representative
The Core Institute
07.2015 - Current
Lead Physical Therapy Technician
Physicians Physical Therapy Service
06.2004 - 06.2015
Associate of Science - Administrative Assistance And Secretarial Science
Santa Barbara City College