Annette Dabek
Batavia,IL
Summary
Assistant manager with strong communication and conflict resolution skills. Proven track record in ensuring compliance with health standards and delivering exceptional customer service in high-pressure environments. Extensive experience in customer service and food operations, aiming to transition skills into healthcare settings focused on patient care and safety using an empathetic approach
Overview
3
3
Languages
1
1
Certification
5
5
years of professional experience
Work History
Assistant Manager
Sweetgreen
Naperville, Illinois
10.2021 - Current
- Led multiple new restaurant openings as lead trainer developing brand new teams and educating them on proper SOPs and efficient store operations
- Supervised daily operations, scheduling shifts, assigning duties, and overseeing produce and grocery orders.
- Managed customer service inquiries and complaints promptly, prioritizing customer satisfaction.
- Mediated conflicts between team members, fostering a harmonious work environment.
- Ensured compliance with health department and followed food safety standards. Manager Food handler's certification
CNA Student
Bardwell Residence
Aurora, Illinois
06.2026 - 08.2026
- Assisted residents with daily living activities and personal care tasks.
- Assisted patients with activities of daily living, such as bathing, dressing, grooming, and eating.
- Maintained cleanliness and safety of resident living areas following health standards.
- Used proper body mechanics when lifting, transferring or positioning immobile patients.
- Collaborated with team members to ensure quality care for all residents.
- Observed changes in condition or behavior of patients and reported to nursing staff.
- Encouraged patient participation in therapeutic activities such as walking, stretching exercises or physical therapy sessions.
- Provided comfort measures such as backrubs or application of lotion to dry skin areas.
- Participated in continuing education programs related to CNA profession.
Education
Associate of Applied Science - Nursing
Waubonsee Community College
Sugar Grove, IL05-2029
High School Diploma -
Kaneland High School
Maple Park, IL05-2018
Some College (No Degree) -
University of Illinois At Chicago
Chicago, ILSkills
- Operational training
- Team leadership
- Team oversight
- Delegating tasks
- Customer service
- Conflict resolution
- Team collaboration
- Time management
- Multitasking and organization
- Adaptability and flexibility
- Problem solving
- Patient care
Languages
English
Full Professional
Polish
Professional
Spanish
Limited
Certification
- basic life support
References
Richard Holzle CNA clinical instructor
rholzle423@hotmail.com
708-204-2009
Cathy India Waubonsee CNA class instructor
indiacatherine57@gmail.com
6306311793
Jose Salazar Sweetgreen Naperville General Manager
J.salazar@sweetgreen.com
815-735-7315
Timeline
CNA Student
Bardwell Residence
06.2026 - 08.2026
Assistant Manager
Sweetgreen
10.2021 - Current
Associate of Applied Science - Nursing
Waubonsee Community College
High School Diploma -
Kaneland High School
Some College (No Degree) -
University of Illinois At Chicago