Annette Dipierro
Naples
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
23
23
years of professional experience
1998
1998
years of post-secondary education
Work History
Senior District Manager
Quickchek convenience food stores
Whitehouse Station
09.2002 - 01.2026
- Managed multiple store operations to ensure compliance with company policies.
- Developed training programs for new managers and staff across various locations.
- Oversaw inventory management processes to maintain stock levels and reduce waste.
- Implemented customer service initiatives to enhance shopping experiences in stores.
- Analyzed sales data to identify trends and inform strategic decision-making processes
- Ensured inventory accuracy through regular cycle counts and physical inventories.
- Conducted operational audits in stores to ensure compliance with company policies and procedures.
- Provided leadership, mentoring, coaching, and training for store managers and their teams.
- Managed budgets for each store within the district while ensuring cost controls were in place.
- Communicated regularly with regional management team regarding progress toward objectives or changes in strategy.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
ServSafe - Servsafe
Rutgers University
New Brunswick, NJ 09.2023 - 09.2028
Soesdyke High School
Soesdyke Guyana , Guyana Skills
- Customer service
- Inventory management
- Leadership development
- Sales management
- Employee motivation
- Staff recruiting
- Training and coaching
- Budget preparation
- Attention to detail
Accomplishments
- Won six years in a row district manager of the year
- Best turnover in the company
- Top sales builder
Timeline
ServSafe - Servsafe
Rutgers University
09.2023 - 09.2028
Senior District Manager
Quickchek convenience food stores
09.2002 - 01.2026
Soesdyke High School