Annette N Duffy
Crystal,MN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Residential Advocate
Stepping Stone Emergency Housing
Anoka, MN
07.2021 - Current
- Built solid and trusting rapport with and families, fostering trust and communication to meet case needs.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
Certified Medical Assistant
University Of Minnesota Physicians
Minneapolis, MN
12.2017 - Current
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Performed routine evaluations of each patient's status, needs and preferences.
- Obtained patient vital signs and input/output measurements from inpatients.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Medical Assistant
Fairview Medical Group
Brooklyn, MN
06.2012 - 12.2017
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Customer Service Iqor Corporation
Plymouth, MN
06.2009 - 01.2012
Customer Service Representative
Macy's, Store
Roseville, MN
10.2007 - 06.2009
Customer Service Representative
Speedway SuperAmerica
Saint Paul, MN
01.2007 - 08.2007
Certified Nurses Assistant
Exceptional Care, Inc
Decatur, GA
10.2005 - 07.2006
Health Unit Coordinator
United Hospital
Saint Paul, MN
06.2001 - 06.2005
Certified Nurses Assistant
Maplewood Care Center
Saint Paul, MN
10.1998 - 05.2001
Patient Care Assistant
Accessible Space, Inc
Saint Paul, MN
02.1998 - 10.1998
Education
Bachelor of Arts - Psychology
Metropolitan State University
Saint Paul, MN05.2017
Associate of Science - Medical Assisting
Rasmussen College
Brooklyn Park, MN06.2012
Medical Secretary Certificate - Medical Secretary
Saint Paul College Saint Paul
Saint Paul, MN02.2001
Skills
- Resident Supervision
- Microsoft Word
- Crisis Intervention Procedures
- Ability to Work Independently
- Identifying Client Goals
- Clients Rights
Timeline
Residential Advocate
Stepping Stone Emergency Housing
07.2021 - Current
Certified Medical Assistant
University Of Minnesota Physicians
12.2017 - Current
Medical Assistant
Fairview Medical Group
06.2012 - 12.2017
Customer Service Iqor Corporation
06.2009 - 01.2012
Customer Service Representative
Macy's, Store
10.2007 - 06.2009
Customer Service Representative
Speedway SuperAmerica
01.2007 - 08.2007
Certified Nurses Assistant
Exceptional Care, Inc
10.2005 - 07.2006
Health Unit Coordinator
United Hospital
06.2001 - 06.2005
Certified Nurses Assistant
Maplewood Care Center
10.1998 - 05.2001
Patient Care Assistant
Accessible Space, Inc
02.1998 - 10.1998
Bachelor of Arts - Psychology
Metropolitan State University
Associate of Science - Medical Assisting
Rasmussen College
Medical Secretary Certificate - Medical Secretary
Saint Paul College Saint Paul
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