Annette Fisler

I negotiate the sale of FP's assets to 3rd parties on current to charge off accounts to ensure FP’s interests are covered and to ensure the payoff is collected or arrangements are made for balances on short sales if possible. I review our contract agreements, payment histories, credit reports , condition reports, titles , UCC’s, auction, and consignment agreements,

etc. I effectively collaborate with other teams to ensure the best form of resolution and to ensure deadlines are met. I take payments via APS/ CC if needed and complete all forms for posting, disposing etc.

I collected on my own individual list of collection accounts monthly, maintaining all company goals. I served as a expert on collections matters within the department, offering guidance to colleagues as needed. I also resolved escalated customer disputes through mediation and creative problem-solving approaches while recovering past due payments. I collaborated with cross-functional teams and members of management as needed.

I was a Collections rep for early delinquency accounts. In this position I utilized various forms of communication with our Guarantors to collect past due payments. I utilized skip tracing, reading of credit reports, and processing of re writes or other options as needed for resolution.