Annette Gail
New Smyrna Beach
Summary
Results-driven Office Manager with 30 years of experience in enhancing workflow efficiency and team coordination. Proven ability to develop policies and train staff effectively.
Overview
2
2
Languages
37
37
years of professional experience
Work History
Office Manager
Hauser List Services
Westbury
08.1996 - Current
- Managed daily office operations and maintained a productive work environment.
- Coordinated schedules and meetings for senior management and staff.
- Oversaw inventory management and ordered office supplies as needed.
- Developed and implemented office policies to improve workflow efficiency.
- Trained new employees on office procedures and software systems.
- Facilitated communication between departments to ensure project alignment.
- Maintained accurate records of expenses and processed invoices promptly.
- Assisted in planning company events and employee engagement activities.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Supervised staff members, organized schedules and delegated tasks.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Operations Manager
Insurance Marketing & Management Services
Los Angeles
08.1989 - 06.1996
- Oversaw daily operations to ensure efficient workflow and service delivery.
- Managed vendor relationships to secure quality products and services for clients.
- Developed training programs to enhance staff skills and knowledge in insurance processes.
- Coordinated cross-departmental communication to align goals and objectives effectively.
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Education
Bachelor of Arts -
California State University, Dominguez Hills
Carson, CA12-1996
Skills
- Office administration
- Budget management
- Document organization
- Inventory control
- Office policy development
- Customer relationship management
Languages
English
Professional
Spanish
Professional
Timeline
Office Manager
Hauser List Services
08.1996 - Current
Operations Manager
Insurance Marketing & Management Services
08.1989 - 06.1996
Bachelor of Arts -
California State University, Dominguez Hills