Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Annette Guerra

San Antonio

Summary

Dedicated wait staff member with strong complaint resolution and food safety compliance skills. Known for effective communication and time management, ensuring a positive dining experience.

Overview

10
10
years of professional experience

Work History

Wait Staff Member

Labor on Demand
San Antonio
07.2015 - Current
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Complied with health department regulations regarding sanitation standards when handling food items.
  • Cleared dishes between courses and after guests finished dining.
  • Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
  • Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
  • Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
  • Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
  • Processed payments accurately using cash registers or point-of-sale systems.

Education

Sidney Lanier High School

Skills

  • Menu knowledge
  • Point-of-sale operation
  • Food safety compliance
  • Customer order management
  • Complaint resolution
  • Customer service
  • Resilience under pressure
  • Time management
  • Priority setting
  • Effective communication
  • Attention to detail
  • Adaptability to change
  • Proactive problem solving
  • Food safety
  • Food safety oversight
  • Menu design

Languages

English
Professional
Spanish
Professional

Timeline

Wait Staff Member

Labor on Demand
07.2015 - Current

Sidney Lanier High School

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