Annette Harden
Detroit,MI
Summary
Results-driven Security Officer with expertise in CCTV surveillance, emergency response, and access control. Proven track record of maintaining safety protocols and conducting thorough investigations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer
Securatech Security Services
Dearborn, MI
08.2023 - 08.2025
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security threats.
- Responded swiftly to incidents, providing immediate assistance and reporting findings.
- Maintained accurate logs of daily activities, incidents, and observations.
- Assisted in training new security staff on protocols and procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Securitas Security Services USA
Dearborn, MI
10.2019 - 03.2022
- Collaborated with law enforcement during investigations and emergency situations.
- Implemented access control measures to regulate visitor entry effectively.
- Utilized surveillance systems for monitoring premises and detecting suspicious behavior.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
US Advance and Associates
Southfield, MI
06.2013 - 10.2019
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Education
High School Diploma -
Southwestern HS
Detroit, MI06-1977
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Surveillance
- Emergency response
- Access control
- Patrol operations
Accomplishments
- Successfully completed two-week security training program.
- Reduced shoplifting rates by [Number]% through improved surveillance procedures.
- Resolved product issue through consumer testing.
- Supervised team of 37 staff members.
- Supervised team of 37 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Security Training - 2 weeks
Timeline
Security Officer
Securatech Security Services
08.2023 - 08.2025
Security Officer
Securitas Security Services USA
10.2019 - 03.2022
Security Officer
US Advance and Associates
06.2013 - 10.2019
High School Diploma -
Southwestern HS