Hans Abuki
Santa Rosa,CA
Summary
Skilled at promoting solar energy to home and business owners. Competent in preparing proposal and contract paperwork, managing schedules and coordinating installations and service calls to maximize customer satisfaction.
Dependable retail sales professional with experience in dynamic, high-performance team environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Structured Laboratory Technician offering background in collecting, processing and analyzing various specimens. Familiar with basic medical terminology, laboratory protocols and testing procedures. Expertise in urinalysis and blood typing. Recognized for performing laboratory tests and procedures with attention to detail, optimum quality and expedience.
Overview
5
5
years of professional experience
Work History
Solar Sales Representative
Solar Energy Partners
03.2023 - Current
- Generated high-quality leads by attending industry events, networking functions, and building a robust referral network.
- Efficiently managed multiple accounts and prioritized actions to maximize sales productivity while maintaining high levels of customer satisfaction.
- Optimized sales pipeline management using CRM software to track progress from lead acquisition to deal closure effectively.
- Boosted customer satisfaction levels by delivering timely and accurate information on solar products and services.
- Established long-term client relationships based on trust, reliability, and exceptional service delivery standards.
- Increased solar sales by developing and maintaining relationships with key clients and partners.
- Contributed to company growth objectives by consistently meeting or exceeding monthly sales quotas.
Lab Technician
Abbott
04.2022 - 05.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
Production Associate
Tesla
11.2021 - 01.2022
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
- Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Met production targets and tight deadlines by collaborating closely with team members.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Contributed to the overall success of the company by proactively identifying areas for improvement and taking initiative to implement solutions that enhanced productivity and reduced costs.
Retail Sales Associate
Santa Rosa Junior College Bookstore
08.2019 - 09.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Utilized upselling techniques to promote additional products and increase sales.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Assisted in planning and executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
- Provided constructive feedback during team meetings, fostering collaboration among colleagues towards shared objectives in-store performance improvements.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Associates In Business Management/ Administration - Business Administration And Management
Santa Rosa Junior College
Santa Rosa, CA05.2023
Skills
- Goal-oriented mindset
- Contract drafting
- Sales Presentations
- CRM proficiency
- Cold-calling
- Excellent Customer Relations
- Excellent Networking skill
- Excellent Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Cash Handling
- Reliability and punctuality
- Flexible Schedule
- POS system operations
- Conflict Resolution
- Cross-selling techniques
- Friendly and Helpful
- Honest and Dependable
- Attention to Detail
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
- Building Customer Loyalty
- Meeting Sales Goals
- Computer Proficiency and Microsoft Office
- Exceeding Customer Expectations
- Team Supervision
- Positive Attitude
- Strong Work Etiquette
Timeline
Solar Sales Representative
Solar Energy Partners
03.2023 - Current
Lab Technician
Abbott
04.2022 - 05.2023
Production Associate
Tesla
11.2021 - 01.2022
Retail Sales Associate
Santa Rosa Junior College Bookstore
08.2019 - 09.2021
Associates In Business Management/ Administration - Business Administration And Management
Santa Rosa Junior College
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