Annette McHugh
Licensed Insurance Producer
Newton,NC
Summary
Extensive and superior customer service skills in high volume transactions in telecommunications, banking, and healthcare industries. Licensed Health Insurance sales, licensed NC Real Estate broker with extensive experience in preparation of contract and legal documentation, as well as articulate, expert negotiation skills. Medicare health insurance industry professional experienced in sales of Medicare Advantage, supplement and prescription drug plans. Energetic and enthusiastic with demonstrated success in fast-paced and deadline driven environments. Ability to quickly ascertain product recommendations based on customer health needs and budget.
Overview
19
19
years of professional experience
Work History
Telesales Agent
United Healthcare, UHG
Roanoke, VA
07.2021 - Current
- Analyzes sales data and applied diverse negotiation techniques to leverage client relationships and improve retention.
- Utilizes team approach to achieve annual sales objectives.
- Responds to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
- Maintains and records customer information in database.
- Presents information about membership details and purchase advantages.
- Overcomes objections using friendly, persuasive strategies.
- Set up new accounts and listed personal, demographic and payment information in system.
- Educated customers about product or service offerings meeting individual needs.
Real Estate Broker, New Home Construction
David Hoffman Realty
Charlotte, NC
07.2019 - 12.2021
- Managed real estate transactions from initiation to closing.
- Prepared market analysis statistics and bid presentation for buyers and sellers.
- Negotiated between sellers and buyers over property prices and settlement deals.
- Gave buyers physical and virtual tours of properties.
- Generated lists of for-sale properties.
- Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
Real Estate Broker
Keller Williams Realty Denver, NC
Denver, NC
07.2017 - 07.2019
- Managed real estate transactions from initiation to closing.
- Worked collaboratively with professionals including: mortgage brokers, closing attorneys, appraisers, home builders, home inspectors, home repair companies for efficient sales and purchase of residential homes.
- Prepared market analysis statistics and bid presentation for buyers and sellers.
- Negotiated between sellers and buyers over property prices and settlement deals.
- Analyzed housing markets and identified potential buyers.
- Monitored fulfillment of purchase contract terms.
- Generated lists of for-sale properties.
- Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
Education
Associate of Applied Science - Paralegal Technology
12.2021
- Dean's List Honoree Fall Semester 2020
- Dean's List Honoree Spring Semester 2021
- Member, Phi Theta Kappa National Honor Society
- Completed coursework in Title Searches, Legal Contracts and Data Security.
Bachelor of Science - Marketing
Skills
- Licensed NC Insurance Producer and Real Estate Broker
- Microsoft Office
- CRM management
- Analytical
- Working collaboratively
- Skilled negotiator
- Performance-driven
- Professional speaking abilities
- Schedule management
- Service Oriented
- Verbal and Written Communication
- Policy Feature Explanations
- Health Insurance Sales
- Insurance Eligibility
- Medicare Compliance
Certification
- National Insurance Producer License -2021 - current
- Licensed Real Estate Broker - 2017- current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Telesales Agent - United Healthcare, UHG
07.2021 - Current
Real Estate Broker, New Home Construction - David Hoffman Realty
07.2019 - 12.2021
Real Estate Broker - Keller Williams Realty Denver, NC
07.2017 - 07.2019
Western Piedmont Community College - Associate of Applied Science, Paralegal Technology
Arizona State University - Bachelor of Science, Marketing