Annette Moralez
Alvarado,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
35
35
years of professional experience
Work History
Chiropractic Assistant
Greater Health & Rehabilitation
Cleburne, TX
11.2016 - Current
- Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Oriented and trained new staff on proper procedures and policies.
- Taught patients about procedures and care plan instructions.
- Followed all HIPPA rules and regulations regarding patient confidentiality.
- Worked in acute care settings and oversaw individualized physical therapy programs for patients created by th doctor.
- Hooked up patients to electrical stimulation devices, performed laser therapy and prepared patients for decompression.
Medical Assistant
Texas Health Huguley Hospital
Fort Worth, TX
09.2015 - 11.2016
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Insurance Claims Adjuster
Mike Carlson Motor Company
Fort Worth, TX
07.2007 - 06.2012
- Handled all auto insurance claims.
- Investigated the circumstances of insurance claims to determine liability.
- Reviewed and evaluated insurance claims for coverage, accuracy, completeness and compliance with company standards.
- Managed a team, overseeing hiring, training an professional growth of employees. Oversaw staff that verified coverage and forced coverage on lapsed customers.
- Researched complex cases and developed appropriate solutions in a timely manner.
- Negotiated settlements within prescribed authority limits.
- Developed strategies for resolving difficult or contentious claims cases.
- Advised customers on the status of their claim payments or denials.
Office Manager
Cleburne Auto Auction
Cleburne, TX
07.1989 - 07.2007
- Dealer registration, verified auto dealers credentials.
- Coached new hires on company processes while managing numerous employees to achieve maximum production.
- Dispatched haul rigs to pick up vehicle locations
- Oversaw personal and professional calendars and coordinate appointments for future events
- Handled large sums of money
Education
Certification - Medical Assistant
Everest College - Alhambra
Fort Worth, TX05-2015
High School Diploma -
Alvarado High School
Alvarado, TX05-1989
Skills
Multitasking and prioritization
Social perceptiveness
Clear communication
Critical thinking
Willingness to learn
Flexibility and adaptability
Bilingual
Team-oriented and dependable
Personable and trustworthy
Volunteer activities
March 2021 to present time.
Alvarado Seventh Day Adventist Church
Volunteer at weekly food bank
2024
A Change for Christ Ministry
Volunteer at monthly food bank
Timeline
Chiropractic Assistant
Greater Health & Rehabilitation
11.2016 - Current
Medical Assistant
Texas Health Huguley Hospital
09.2015 - 11.2016
Insurance Claims Adjuster
Mike Carlson Motor Company
07.2007 - 06.2012
Office Manager
Cleburne Auto Auction
07.1989 - 07.2007
Certification - Medical Assistant
Everest College - Alhambra
High School Diploma -
Alvarado High School