Annette O'Neil
Louisville,KY
Summary
Dynamic and detail-oriented professional with extensive experience at Marion Home, excelling in meal preparation and patient care. Proven ability to enhance kitchen efficiency and ensure food safety compliance while delivering exceptional customer service. Strong team collaboration and problem-solving skills contribute to a positive dining experience and high resident satisfaction.
Overview
2025
2025
years of professional experience
Work History
Dietary Aide
Marion Home
- Assisted in meal preparation and assembly according to dietary guidelines.
- Ensured cleanliness of kitchen areas, adhering to food safety regulations.
- Supported dining services by delivering meals and providing excellent customer service.
- Collaborated with kitchen staff to maintain inventory levels and freshness of ingredients.
- Monitored dietary restrictions and preferences to accommodate resident needs effectively.
- Adapted quickly to changing menus and special requests from residents or healthcare staff.
- Participated in training sessions for new hires, sharing best practices in food handling.
- Contributed to team efforts by maintaining organized workstations and efficient workflow processes.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
Housekeeping
Marion Home
- Maintained cleanliness and sanitation standards in residential areas.
- Operated cleaning equipment and utilized appropriate cleaning agents effectively.
- Assisted with laundry duties, ensuring proper handling of linens and garments.
- Organized supplies and equipment, optimizing storage space for efficiency.
- Collaborated with team members to ensure timely completion of housekeeping tasks.
- Implemented best practices for safety and infection control throughout the facility.
- Trained new staff on cleaning protocols and operational procedures.
- Contributed to positive resident experiences through attentive service and responsiveness.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
CNA
Treyton Oak Towers
Louisville, KY
07.2020 - 11.2024
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
Caregiver
Family Members
Louisville, KY
06.2009 - 05.2019
- Assisted with daily living activities, ensuring safety and comfort for family members.
- Administered medication and monitored health conditions effectively.
- Developed personalized care plans tailored to individual needs.
- Collaborated with family members to provide emotional support and companionship.
- Maintained a clean and organized living environment to promote well-being.
- Trained new caregivers on best practices for patient care.
- Implemented routine activities to enhance physical mobility and engagement.
- Monitored dietary needs and prepared nutritious meals according to preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
CNA
Marion Hone
Louisville Kentucky
04.1999 - 09.2006
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Collaborated with healthcare team to develop personalized care plans.
- Provided emotional support to patients and families during challenging times.
- Documented patient care activities accurately in electronic health records.
- Educated patients on health maintenance and rehabilitation exercises.
- Participated in training sessions to enhance caregiving skills and knowledge.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Education
GED -
Male High School
Louisville, KY04-1978
Skills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- Patient communication
- Team collaboration
- Verbal communication
- Food handling safety
- Detail-oriented
- Sanitation practices
- Relationship building
- Food safety
- Flexible schedule
- Computer skills
- Kitchen equipment operation
- Issue resolution
- Kitchen operations
- Meal preparation
- Nutrition knowledge
- Heavy lifting
- Allergen awareness
- OSHA compliance
- Food preparation
- Sanitization
- Table setting
- Nutrition
- Dietary modifications
- Food presentation
- Portion control
- Meal planning
- Cooking
- Regulations compliance
- Kitchen organization
- Dietary guidelines
- Dining room setup
- Dining room service
- Diet
- Healthcare
- Nutritional assessment
- Attention to detail
- Multitasking
- Safe food handling
- Task prioritization
- Teamwork and collaboration
- Sanitation guidelines
- Decision-making
- Food station setup
- Food handler certification
- High volume dining
- Ingredient preparation
- Guest relations management
- Daily specials memorization
Timeline
CNA
Treyton Oak Towers
07.2020 - 11.2024
Caregiver
Family Members
06.2009 - 05.2019
CNA
Marion Hone
04.1999 - 09.2006
Dietary Aide
Marion Home
Housekeeping
Marion Home
GED -
Male High School