Summary
Overview
Work History
Education
Skills
Skills
Languages
References
Timeline
Generic

Annette Ortiz

Hillside,Illinois

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Well experienced phlebotomist, medical assistant and CNA.

Overview

2026
2026
years of professional experience

Work History

PCT

Gottlieb Memorial Hospital
Melrose Park, IL
10.2024 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Educated patients on basic health-related topics such as nutrition, hygiene habits.
  • Assisted patients with activities of daily living, including bathing, dressing and grooming.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Prepared patient chart for admission and compiled appropriate paperwork.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Restocked unit frequently with necessary medical supplies.
  • Explained treatment procedures to patients and their families.
  • Provided direct patient care and assistance to healthcare team members.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.

Traveling Phlebotomist

CHC Wellbeing
06.2015 - Current
  • Performed blood draws, between 20 to 70 per screening
  • Provided phlebotomy services to patients in accordance with established protocols and procedures.
  • Assisted with scheduling of patient appointments
  • Educated patients about their lab results, potential risks, and medical conditions associated with their test results.
  • Ensured compliance with safety regulations such as proper handling of needles and biohazardous materials.
  • Prepared specimens for shipping according to specific guidelines from each laboratory facility.
  • Verified accuracy of patient information prior to performing any testing or collecting specimens.
  • Adhered to strict HIPAA standards when dealing with confidential patient data or records.
  • Provided guidance and support to other technicians regarding proper techniques for drawing blood samples/redrawn/training
  • Maintained a clean work environment by adhering to OSHA safety standards.
  • Developed effective strategies to ensure efficient workflow while minimizing errors.
  • Processed payments from patients after completion of services rendered.
  • Kept detailed documentation on all activities completed while traveling between sites.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Maintained fully-stocked phlebotomy tray and station.
  • Traveled within the state and the US for wellness screenings

Medical Assistant

Dr. Martirano(Duly)
12.2022 - 12.2023
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Assisted in ordering medications/wound care supplies, preformed call back and post op directed by the physician.
  • Provided assistance the doctor in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Traveled to several location on clinic days
  • Completed patients FMLA paperwork

Phlebotomist

Good Samaritan
07.2020 - 02.2021
  • Verified patient identification prior to collecting specimens.
  • Labeled collected specimens accurately according to protocol.
  • Ensured that the proper amount of blood was drawn from each patient by using appropriate techniques and equipment.
  • Processed specimens according to laboratory guidelines including centrifugation, aliquoting, freezing and packing as required.
  • Provided instruction to patients regarding the collection process, safety precautions and post-collection care instructions.
  • Reported any observed adverse reactions or complications associated with specimen collection procedures to a physician or registered nurse immediately.
  • Maintained cleanliness of work area including decontamination of surfaces between patient visits per infection control policies and procedures.
  • Complied with HIPAA regulations regarding confidentiality of patient information.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Preformed STAT, UIC and ER blood draws
  • In-patient AM draws

Phlebotomist

Elmhurst Hospital
Elmhurst, IL
09.2019 - 04.2020
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Educated patients on specimen collection procedures and post-draw care.
  • Verified collection orders and communicated discrepancies to nurses.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Responded quickly and effectively to emergency situations.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Provided excellent customer service while interacting with patients.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Processed samples accurately and efficiently.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Prepared specimens for transport to external laboratories.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Reported any abnormal results or trends to supervisor or laboratory manager.

Phlebotomist

Elmhurst Hospital
Elmhurst, IL

Phlebotomist

NorthShore
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Ensured compliance with federal regulations governing laboratory procedures.
  • Documented patient information into electronic medical records system.
  • Prepared specimens for transport to external laboratories.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Provided excellent customer service while interacting with patients.
  • Assisted in the training of new phlebotomists.
  • Reported any abnormal results or trends to supervisor or laboratory manager.
  • Responded quickly and effectively to emergency situations.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • In-patient and out-patient blood draw including geriatrics through pediatric

Education

License - Cerified Nursing Assistant

Triton College
River Grove, IL
05.2023

Certified Billing And Coding - Medical Billing And Coding

Northwestern College
Bedford Park, IL
05.2017

Certified Phlebotomist - Phlebotomy

Chicago Career Academy
Chicago, IL
01.2002

Nursing

Triton College
River Grove, IL

Skills

  • Surgical Procedures
  • Medical Testing
  • Data Entry
  • Patient Confidentiality
  • Venipuncture
  • Specimen Preparation
  • HIPAA
  • Patient Care
  • Blood culture collection
  • Order of draw
  • Pediatric phlebotomy
  • Butterfly needle technique
  • Specimen handling
  • Empathy and compassion
  • Medical terminology knowledge
  • Geriatric phlebotomy
  • CNA/PCT duties

Skills

  • Venipuncture expertise
  • Spanish speaking
  • Appointment Scheduling
  • Sterilization experts
  • Certified in CPR
  • ICU/ER/STAT blood draw experience

Languages

English

Spanish

References

References available upon request.

Timeline

PCT

Gottlieb Memorial Hospital
10.2024 - Current

Medical Assistant

Dr. Martirano(Duly)
12.2022 - 12.2023

Phlebotomist

Good Samaritan
07.2020 - 02.2021

Phlebotomist

Elmhurst Hospital
09.2019 - 04.2020

Traveling Phlebotomist

CHC Wellbeing
06.2015 - Current

Phlebotomist

NorthShore

Phlebotomist

Elmhurst Hospital

License - Cerified Nursing Assistant

Triton College

Certified Billing And Coding - Medical Billing And Coding

Northwestern College

Certified Phlebotomist - Phlebotomy

Chicago Career Academy

Nursing

Triton College

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Annette Ortiz