Annette Putt
Whitestone,NY
Summary
Dynamic and dedicated professional with a strong work ethic and effective communication skills, honed at Canaan. Proven ability to enhance customer satisfaction and manage high-volume tasks while maintaining cleanliness and food safety standards. Experienced in POS system operation and training new employees to ensure consistent service quality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Counter Server
Canaan
11.2023 - Current
- Enhanced customer satisfaction by providing prompt and accurate service. Managed multiple tasks in high-volume environment.
- Monitored supply levels and communicated restocking needs to management in a timely manner.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Managed cash register transactions, maintaining accuracy and security at all times.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash. Restocked counter supplies, condiments, napkins and silverware.
- Trained new employees on procedures, ensuring consistency in service quality across the team.
- Maintained food safety standards by adhering to proper food handling practices during preparation and serving processes.
- Rotated food items and discarded expired items to keep food inventory fresh.
Assistant
Anaar Construction
05.2017 - 06.2023
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Managed payroll for 30 employees.
Bartender/Server
Bamboo 52
09.2015 - 11.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Spirit Cruises
06.2014 - 02.2016
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Prepared beverages for patrons at the bar and fulfilled all server requests.
- Engaging in conversation with clients, making them feel welcome, and comfortable.
Education
GED -
Flushing Highschool
Flushing, NY05.2002
Skills
- Team player
- Effective communication
- Excellent work ethic
- Cleaning and sanitization
- POS system operation
Certification
American Bartending School (2009)
Food Protection Certificate (2010)
Timeline
Counter Server
Canaan
11.2023 - Current
Assistant
Anaar Construction
05.2017 - 06.2023
Bartender/Server
Bamboo 52
09.2015 - 11.2016
Bartender
Spirit Cruises
06.2014 - 02.2016
GED -
Flushing Highschool
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