Gabriel Kefalas
Plainview
Summary
A dedicated pre-medical student with Microsoft Word and PowerPoint certified qualifications and solid experience in high-stakes customer service roles. Skilled in communication, empathy, and problem-solving through dealing with multigenerational clients' demands in the restaurant industry, with a high capacity to transition such skills to patient care. Seeking Phi Delta Epsilon membership to gain early medical experience, provide technical and people skills to the brotherhood, and seek service and leadership opportunities compatible with a career in medicine.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Counter Server
Pete The Greek
Plainview
03.2022 - Current
- Processed customer orders accurately using point-of-sale system.
- Maintained cleanliness and organization of the serving area.
- Greeted customers warmly and promptly at the counter.
- Assisted customers with menu selections and special requests.
- Collaborated with team members to ensure efficient service flow.
- Handled customer inquiries and resolved issues effectively at the counter.
- Restocked shelves throughout shift as needed.
- Resolved customer complaints in a timely manner.
Line Worker
Holy Trinity Greek Festival
Hicksville
09.2019 - 08.2023
- Collaborated with team members to streamline production processes.
- Assisted in training new workers on assembly line procedures.
- Cleaned up work area at end of shift to maintain a safe working environment for other employees.
- Worked closely with other members of the team to meet deadlines and goals set by management.
- Inspected finished products for accuracy and completeness prior to packaging.
Education
Bachelor of Science - Biology
University At Albany
Albany, NY05-2027
Skills
- Customer service
- Problem solving
- Team collaboration
- Laboratory techniques
- Foodservice and preparation
- POS system operation
- Team player
Certification
- Microsoft Word Certified
- Microsoft Powerpoint Certified.
Languages
Spanish
Limited
Greek
Native/ Bilingual
Timeline
Counter Server
Pete The Greek
03.2022 - Current
Line Worker
Holy Trinity Greek Festival
09.2019 - 08.2023
Bachelor of Science - Biology
University At Albany
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