Annette Roray
Summary
Experienced in human resources and insurance administration, with a proven track record of coordinating ISO 9001 and 13485 standards to achieve annual certifications. Responsibilities included managing accounts receivable and preparing year-end reports, contributing to streamlined financial operations. Demonstrated ability to train and mentor staff, fostering a collaborative environment that improved team performance and customer service outcomes. Developed sales strategies that effectively increased revenue while ensuring high levels of customer satisfaction through data analysis and informed decision-making.
Overview
27
27
years of professional experience
1983
1983
years of post-secondary education
Work History
Executive Assistant
Alpha Swiss Industries
Crystal Lake
11.2015 - Current
- Acted as Human Resources and Insurance Administrator
- Coordinated ISO 9001/ 13485 standard and procedures to achieve certifications yearly
- Customer service duties
- Accounts receivable
- Assisted with production scheduling
- Prepared reports at year end
- Trained and mentored staff, fostering a collaborative environment that enhanced team performance and customer service.
- Developed and implemented sales strategies that increased store revenue while maintaining high levels of customer satisfaction.
- Analyzed sales data to identify trends, informing strategic decisions that enhanced product placement and promotional effectiveness.
Assistant Store Manager
Walmart Store #3434
Woodstock
04.2009 - 11.2015
Marketing Coordinator
Brake Parts Inc
Crystal Lake
11.1998 - 12.2008
- Developed and implemented targeted marketing campaigns, enhancing brand visibility and engagement across multiple channels.
- Collaborated with cross-functional teams to streamline project workflows, improving overall efficiency in marketing initiatives.
- Analyzed market trends and customer insights to inform strategic decisions, resulting in more effective marketing tactics.
- Coordinated promotional events and product launches, successfully increasing customer interest and driving sales growth.
- Oversaw the development of marketing materials, ensuring alignment with brand guidelines and enhancing audience appeal.
- Coordinated with design teams to develop creative materials such as brochures, flyers, and advertisements.
- Managed relationships with external vendors to ensure successful completion of projects within budget constraints.
- Supervised creation of marketing materials and collateral.
- Marketed products and services at tradeshows and promotional events.
- Coordinated marketing events for showcasing product and service offerings.
- Negotiated with vendors and media outlets to secure advantageous pricing and placements.
Education
Alden-Hebron High School
Hebron , ILSome College (No Degree) - Office Administration
McHenry County College
Crystal Lake, ILSkills
- Human resources administration
- ISO 9001 certification
- Customer service excellence
- Accounts receivable management
Above average Proficientiency in MicroSoft Office
Timeline
Executive Assistant
Alpha Swiss Industries
11.2015 - Current
Assistant Store Manager
Walmart Store #3434
04.2009 - 11.2015
Marketing Coordinator
Brake Parts Inc
11.1998 - 12.2008
Alden-Hebron High School
Some College (No Degree) - Office Administration
McHenry County College