PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline

Jessica Paulino Paulino

Avalon Electric Corp.
Tampa
1
Language
13
years of professional experience

Experienced administrative and operations professional with 10+ years of experience supporting executives, managing payroll and benefits, coordinating human resources functions, maintaining financial records, and overseeing day-to-day office operations. Proven ability to manage confidential employee information, resolve complex administrative issues, maintain accurate financial records, and coordinate with clients, employees, vendors, and government agencies.

Work History

Executive Assistant

2 Years 8 Months
Avalon Electric Corp. | 04.2016 - 12.2018
  • Processed weekly payroll for 50+ employees, including benefits administration, new-hire onboarding, and compliance documentation.
  • Maintained accurate accounts payable and accounts receivable records and supporting documentation.
  • Reconciled bank and credit card statements against general ledger records, identifying and resolving discrepancies.
  • Supported day-to-day administrative operations while handling confidential financial and employee information.

Executive Assistant / Manager

2 Years 5 Months
Servco Industries & Stop and Stare Mobile Media | 11.2013 - 04.2016
  • Managed human resources and benefits administration for 250+ employees across 75+ locations.
  • Processed and coordinated Workers’ Compensation, disability, and unemployment claims.
  • Supported employee-related administrative processes and maintained accurate personnel records.
  • Developed and maintained strong relationships with customers through prompt service, professional communication, and effective problem-solving.

Office Manager

9 Months
Frank Bee Stores | 10.2012 - 07.2013
  • Managed and reconciled company financial accounts using QuickBooks.
  • Assisted with the preparation of quarterly tax documentation.
  • Processed weekly payroll for 25+ employees via Paychex.
  • Reviewed and managed applications from prospective wholesale clients.
  • Maintained organized financial and administrative records to support daily business operations.

Administrative Assistant

3 Years 7 Months
JD Mobile | 02.2009 - 09.2012
  • Managed approximately 15 wholesale accounts, maintaining detailed records and resolving account issues efficiently.
  • Identified operational issues and developed practical solutions to support customer satisfaction and profitability.
  • Implemented an effective returns-processing system for the online sales department, improving the coordination of replacements and repairs.
  • Provided administrative and customer support across multiple business functions.

Assistant Manager

2 Years 11 Months
C & S Concessions | 04.2006 - 03.2009
  • Processed and reconciled daily sales transactions for four locations.
  • Delegated responsibilities among front- and back-of-house employees to support efficient operations.
  • Monitored food safety and workplace safety standards and supported compliance requirements.
  • Maintained accurate employee timekeeping records and processed biweekly payroll for 25+ employees.
  • Assisted with daily operational management across multiple locations.

Education

- Communications / Business Management

College of Staten Island | Staten Island, NY | 01-2009

Skills

Human Resources Administration
Accounts Payable & Accounts Receivable
QuickBooks & Financial Recordkeeping
Customer & Vendor Relations
Bilingual: English & Spanish

ADDITIONAL INFORMATION

Languages: English and Spanish — Fluent

Timeline

Executive Assistant

Avalon Electric Corp.
04.2016 - 12.2018Read More

Executive Assistant / Manager

Servco Industries & Stop and Stare Mobile Media
11.2013 - 04.2016Read More

Office Manager

Frank Bee Stores
10.2012 - 07.2013Read More

Administrative Assistant

JD Mobile
02.2009 - 09.2012Read More

Assistant Manager

C & S Concessions
04.2006 - 03.2009Read More

College of Staten Island

from Communications / Business Management
Read More
Jessica Paulino Paulino