Annette Shaw
SUD Counselor
Antioch,California
Summary
Dynamic SUD Counselor at Alameda Health System, skilled in intake interviewing and counseling, adept at fostering client empowerment and self-sufficiency. Successfully improved client satisfaction through empathetic communication and effective use of cognitive behavior therapy, ensuring confidentiality and ethical standards in all interactions.
Professional counselor equipped to guide clients through challenges and foster personal growth. Strong background in providing emotional support, conflict resolution, and developing coping strategies. Proven ability to collaborate effectively within team to achieve impactful results. Adaptable and dependable with focus on active listening, empathy, and problem-solving skills.
Security professional with strong experience in maintaining safe environments and preventing unauthorized access. Demonstrated ability to handle emergencies calmly and efficiently while collaborating with team members to achieve security goals. Reliable and adaptable, showcasing proficiency in surveillance, incident reporting, and conflict resolution.
Diligent security guard with solid background in providing security and ensuring safety in various environments. Successfully managed access control, incident response, and patrolling duties, maintaining secure atmosphere. Proven skills in conflict resolution and communication to effectively handle challenging situations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SUD Counselor/DUI Counselor
Alameda Health System, Highland Hospital
10.2023 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
Unarmed Security Guard
AJ Elite Security Services
05.2021 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
Peer Counselor
Swords to Plowshare
07.2014 - Current
- Facilitated transitions between levels of care by working closely with each client''s treatment team members.
- Maintained detailed case notes and documentation, ensuring accurate records of client interactions and progress towards goals.
- Ensured confidentiality and privacy by adhering to all ethical guidelines and legal requirements within the counseling profession.
- Developed strong rapport with clients, fostering a trusting environment for open communication and mental health support.
Education
Associate of Arts - Health And Human Services
Contra Costa College
San Pablo, CASkills
- Skilled in intake interviewing
- Counseling
- HIPAA
- Mental health support
Accomplishments
- Recipient of the Counselor of the month award twice.
Certification
CADTP SUD Counselor 2
DUITCC Certified
BSIS Guard Certified
Languages
English
Full Professional
Timeline
SUD Counselor/DUI Counselor
Alameda Health System, Highland Hospital
10.2023 - Current
Unarmed Security Guard
AJ Elite Security Services
05.2021 - Current
Peer Counselor
Swords to Plowshare
07.2014 - Current
Associate of Arts - Health And Human Services
Contra Costa College
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