Work Preference
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

ANNETTE T. CLARK

Riverdale,United States

Work Preference

Desired Job Title

Customer Service Specialist Office AdministratorClient Support Specialist

Work Type

Part TimeFull Time

Location Preference

RemoteOn-Site
Location: Riverdale, United States, USChicago, IL
Open to relocation: Yes

Salary Range

50000/yr - 80000/yr

Important To Me

Personal development programsHealthcare benefits401k matchFlexible work hours

Overview

15
15
years of professional experience

Work History

Customer Service Specialist

Auto Empire Corp
Chicago, IL
05.2023 - Current
  • Provided exceptional customer support through phone, email, and chat channels.
  • Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
  • Engaged with team members to identify and implement process improvements for superior service outcomes.
  • Developed knowledge of automotive products to enhance customer interactions and support.

Office Administrator

Champion Financial LLC
Dolton, IL
10.2018 - 03.2023
  • Managed office operations, ensuring efficient workflow and adherence to company policies.
  • Streamlined administrative processes, reducing redundancies and improving overall productivity.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.

Client Support Specialist

Harris Financial Services
Chicago Heights, IL
04.2011 - 08.2018
  • Assisted clients in understanding financial products and services, enhancing customer satisfaction.
  • Responded to inquiries via phone and email, resolving issues efficiently and effectively.
  • Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.

Education

Associate of Arts - Business Administration

Olive-Harvey College
Chicago, IL
05-2017

Skills

  • Client support
  • Strong verbal and written communication
  • Client relationship management
  • Customer service expertise

Timeline

Customer Service Specialist

Auto Empire Corp
05.2023 - Current

Office Administrator

Champion Financial LLC
10.2018 - 03.2023

Client Support Specialist

Harris Financial Services
04.2011 - 08.2018

Associate of Arts - Business Administration

Olive-Harvey College
ANNETTE T. CLARK