Summary
Overview
Work History
Education
Skills
Timeline
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Annette Tessaro

Jackson,TN

Summary

Dynamic small business owner with a proven track record at Tessaro's Cakes, excelling in customer relations and operational efficiency. Enhanced client satisfaction through exceptional service and strategic relationship development. Skilled in financial management and team leadership, fostering a high-performing environment that drives repeat business and referrals.

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Overview

17
17
years of professional experience

Work History

Owner

Tessaro's Cakes
07.2016 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Co Manager

Sonic
05.2010 - 05.2016
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.

Owner

Tessaro's Italian Cafe
09.2008 - 05.2010
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Education

Bachelor of Science - Hotel, Resort And Restaurant Management

Chaffey College
Rancho Cucamonga, CA
05-1989

Skills

  • Customer relations
  • Small business operations
  • Professional Relationship Development
  • Verbal and written communication

Timeline

Owner

Tessaro's Cakes
07.2016 - Current

Co Manager

Sonic
05.2010 - 05.2016

Owner

Tessaro's Italian Cafe
09.2008 - 05.2010

Bachelor of Science - Hotel, Resort And Restaurant Management

Chaffey College

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Annette Tessaro