Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annette Thaller

Fair Grove,MO

Summary

Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Cashier Helper

Price Cutters
03.2023 - Current
  • Trained new cashier team members in customer service and money handling processes.
  • Met customer needs through polite, friendly and attentive service.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Retrieved items for customers and verified prices.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Replenished shelves regularly to meet customer demand and maximise sales.
  • Bagged items securely to minimize breakages and reduce losses.
  • Monitored store for suspicious activity and reported security concerns for prompt action.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.

Tax Preparer

H&r Block Tax Svc
09.2012 - 05.2016
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Assessed client tax situations to determine best filing options.

Customer Service Manager

Walmart
02.2007 - 08.2012
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Standard - Standard

Northwest High School
House Springs, MO
01.1994

Skills

  • Tax exemption processing
  • Adaptability and flexibility
  • Customer service excellence
  • Reliability and punctuality

Timeline

Cashier Helper

Price Cutters
03.2023 - Current

Tax Preparer

H&r Block Tax Svc
09.2012 - 05.2016

Customer Service Manager

Walmart
02.2007 - 08.2012

Standard - Standard

Northwest High School

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Annette Thaller