Annette Tunstall
Henrico,Virginia
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
ADULT PROBATION/PAROLE
VIRGINIA DEPARTMENT OF CORRECTIONS
08.2025 - Current
- Monitor Probationers/Parolees, conducting office and home visits to evaluate progress.
- Perform Pretrial Investigations and Background checks. Providing reports to courts.
- Connect individuals with resources such as job training, substance abuse counseling and mental health services.
- Test for drugs and report violations to courts on the Parole Board.
- Testify regarding client’s background and progress.
JUVENILE PROBATION | INTAKE OFFICER
VIRGINIA DEPARTMENT OF JUVENILE JUSTICE
05.2024 - 08.2025
- Received, reviewed, and processed complaints against juveniles (under 18) for delinquent acts or complaints/child in need of services (CHINS). Determined if legal actions was required, diverted cases or authorized detention.
INTERGOVERNMENTAL SPECIALIST / NON-IVD
VIRGINIA DEPARTMENT OF SOCIAL SERVICES
06.2023 - 05.2024
- Opened new NIVD child support cases and wage withholding received from Juvenile and Domestic Relations Court and Circuit Courts. Updated cases with new court provided orders and or information reported from the courts.
- Uploaded and retrieved court orders from JSVS. Ensure documents are properly titled before referral to another caseworker by means of perceptive. Ensure accurate entries are documented for each case. Monitor perceptive que daily for misrouted documents. Respond to worklist, mail, fax, phone and email inquiries in a courteous, professional, and helpful manner to ensure an effective response.
SUPPORT ENFORCEMENT SPECIALIST
VIRGINIA DEPARTMENT OF SOCIAL SERVICES
07.2018 - 06.2023
- Managed child support cases, located absent parents, established paternity, established support obligations, and enforced court and administrative orders.
CASEMANAGEMENT COUNSELOR I
VIRGINIA DEPARTMENT OF CORRECTIONS
05.2011 - 07.2018
- Managed inmate rehabilitation by developing treatment plans. Conducted individual group counseling, and assessed risk/needs to reduce recidivism.
- Conducted annual reviews and prepare case planning/timelines as a guide for offender’s yearly goals. Utilized VCIN to pull criminal records for verification of information to be documented in CORIS.
- Schedule interviews for positions to be filled for outside or inside employment after medical/security clearance. Advertised jobs in housing units. Sign all PAR sheet for approval of jobs and programs.
Education
Master of Science - Administrative of Justice and Security
University of Phoenix
Richmond, Va.12-2011
Bachelor of Science - Criminal Justice
Virginia Commonwealth University
Richmond, Va.12-2009
Associates in Applied Science - Administrative of Justice
J. Sargeant Reynolds Community Coll.
Richmond, Va.05-2002
Diploma - Academic Studies
Armstrong High School
Richmond, Va.06-1987
Skills
- Facilitator of Multiple Correctional Programs
- 10-key calculation (by touch)
- Microsoft: Outlook, Word, Excel, and Access (spreadsheet/Database)
- Type: 60 wpm
- Filing: alpha, numeric and cross-reference
- Strong Interpersonal/Writing Skills
- State of Va – Notary
- Crisis Intervention Techniques
- CCJP Certified (Criminal Justice Addictions Professional)
- VCIN – Certified
- Customer Service Rep (Certified)
- Direct Supervision
- Alternate Institutional Hearings Officer
- Certificate of Recognizing DOC – 2015
- Problem-solving
- Teamwork and collaboration
- Friendly, positive attitude
Timeline
ADULT PROBATION/PAROLE
VIRGINIA DEPARTMENT OF CORRECTIONS
08.2025 - Current
JUVENILE PROBATION | INTAKE OFFICER
VIRGINIA DEPARTMENT OF JUVENILE JUSTICE
05.2024 - 08.2025
INTERGOVERNMENTAL SPECIALIST / NON-IVD
VIRGINIA DEPARTMENT OF SOCIAL SERVICES
06.2023 - 05.2024
SUPPORT ENFORCEMENT SPECIALIST
VIRGINIA DEPARTMENT OF SOCIAL SERVICES
07.2018 - 06.2023
CASEMANAGEMENT COUNSELOR I
VIRGINIA DEPARTMENT OF CORRECTIONS
05.2011 - 07.2018
Bachelor of Science - Criminal Justice
Virginia Commonwealth University
Associates in Applied Science - Administrative of Justice
J. Sargeant Reynolds Community Coll.
Diploma - Academic Studies
Armstrong High School
Master of Science - Administrative of Justice and Security
University of Phoenix