Annette Williams
Oklahoma City,OK
Summary
Proven expertise in electronic document management and workflow optimization, demonstrated during my tenure at Farmers Group Insurance. Excelled in implementing paperless systems and enhancing document security, showcasing exceptional proficiency in Adobe Acrobat and teamwork. Achieved remarkable quality assurance metrics, surpassing project deadlines by over 30%.
Overview
26
26
years of professional experience
1
1
Certification
Work History
NDC Electronic Document Processor
Farmers Group Insurance
Oklahoma City, OK
12.2002 - 04.2024
- Cash Receipts: Received branch receipts into a automated system.
- Indexer: Compiled claim documents into files and filed in to claim units by companies acquired by Farmers. Each company had different forms to process claims accurately and proficiently to set time deadlines. Determining which Gatekeeper to send for further investigation. I worked with several teams and different cultures. Accomplished and exceeded deadlines in accuracy, quality, and attendance. Indexed medical bills and reports and put them in proper order.
- Helped company move to paperless systems.
- Also worked on the Workman's Compensation Team for 8 years.
- Statue Calls Relief Team: Took calls when ques were over 300.
- Mail Room: Helped the mail room get caught up when needed.
Accounting Clerk
Globe Life
Oklahoma City, OK
01.1998 - 03.2000
- Reviewed accounts payable ledgers for accuracy and completeness prior to payment processing.
- Prepared and issued customer invoices, monitored receivables, and managed collections process.
- Reviewed and implemented improvements to accounting processes and procedures.
- Kept records current and accurate with skilled reconciliations and variance resolutions.
- Maintained accurate financial records and documentation in compliance with company policies.
- Processed invoices, payments, and statements in a timely manner
- Established and maintained automated and manual accounting records, post receipts and turn-ins and performed dues-ins and dues-outs accounting.
Education
Associate of Arts - Associates in General Insurance
The Institutes
On Line 12-2013
High School Diploma -
Grant High School
5000 S Pennsylvania Avenue05-1979
Skills
- Workflow management
- Adobe acrobat
- Microsoft office
- Confidentiality
- Proofreading
- File conversion
- Document review
- Document scanning
- Document classification
- Data accuracy
- File documentation
- Compliance controls
- Information management
- Typing speed
- Office equipment maintenance
- Document security
- Information retention policies
- Indexing documents
- Skilled in [software]
- Document distribution
- Document retrieval
- Document duplication
- Document organization
- Project Support
- Special projects
- Electronic records management
- Quality assurance
- Quality management
- Tracking document flow
- Electronic archiving
- Sensitive document management
- Document management
- Standard operating procedures
Affiliations
- Member of the FEAPAC at Farmers.
- Participated in the Project Life Run 2022 Oklahoma City Fire Deptment 5K
Accomplishments
FEAPAC Member / Farmers Employee Action Pac
2015 OK County Republican Convention Delegate Precinct #550221 Secretary CD5
Farmers Legislative Action Group
National Tornado Summit & Disaster Symposium
National Tornado Summit
Fire Dept Project Life 5K Run 2022
Farmers Legislative Conference
250 Regional Food Bank
Worked on Missouri Rebuilt on a Team for 2 weeks on site.
Certification
- Toastmasters International Competent Communicator, 2012
Timeline
NDC Electronic Document Processor
Farmers Group Insurance
12.2002 - 04.2024
Accounting Clerk
Globe Life
01.1998 - 03.2000
Associate of Arts - Associates in General Insurance
The Institutes
High School Diploma -
Grant High School