Annette Wright
Highly experienced, dynamic and effective professional with over 20 years of Customer Service skills. Seeking to draw from past experiences to expand exceptional Customer skills. Office Administrator with experience managing vendor contracts, accounts payable, and staff interviews for a landscaping firm. Previously served as a Router and Driver for 30 years, creating bus routes and coordinating with school administrators. Holds an Accounting and Business Administration background from St. Charles Community College. Brings proven operational oversight and administrative accuracy to professional support roles.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Leasing Assistant
2 Months- Assisted in managing tenant applications and lease agreements to ensure compliance with company policies.
- Coordinated property showings and scheduled appointments for prospective tenants, enhancing client engagement.
- Maintained accurate records of tenant communications and transactions to support operational efficiency.
- Collaborated with property managers to resolve tenant inquiries and issues, fostering positive relationships.
- Implemented improvements in leasing processes to enhance customer service and satisfaction levels.
- Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.
Driver
11 Years 5 Months- Ensured timely delivery of goods while adhering to safety regulations and company policies.
- Conducted pre-trip vehicle inspections to maintain operational safety and compliance standards.
- Managed efficient route planning, optimizing travel times and reducing fuel consumption.
- Provided excellent customer service by communicating effectively with clients during deliveries.
- Navigated complex routes efficiently, ensuring timely and safe transport of passengers.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Developed strong relationships with clients, enhancing customer satisfaction and loyalty.
- Upheld company policies and procedures at all times while representing the organization positively as its primary point of contact for passengers.
- Coordinated closely with clients to accommodate special requests, demonstrating flexibility and adaptability in meeting their needs.
Office Administrator
1 Year 10 Months- Oversee the operations of landscaping company
- Setting appointments for sales quotes
- Communicating with our clients regarding our services
- Overseeing our contracts with our vendors
- Responsible for paying all accounts payable
- Responsible for interviewing potential employees
Customer Service Representative
2 Years 3 Months- Processing affordable insurance applications
- Calling the consumer regarding insurance applications
- Ensuring that all pertinent information is correct
- Updating information in system if needed
Router/Driver
29 Years 11 Months- Creating school bus routes using routing system
- Providing excellent customer service to parents and school administrators
- Operating school bus when organization was short staffed
Education
- Accounting and Business Administration
- Maintained academic focus on business management and accounting practices
- Academic project: [project title or topic]